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We. Communications · 8 hours ago

Account Director

United States

Full-time

Remote

Mid, Senior Level

$113K/yr - $130K/yr

5+ years exp

We. Communications is a company that bridges the gap between technology and humanity, focusing on healthcare innovation. They are seeking an Account Director with deep experience in pharmaceutical client management to lead client engagements and develop strategic communications approaches that resonate with various healthcare audiences.

Cause MarketingDigital MarketingMarketingPublic RelationsSocial Media

Responsibilities

Lead 2-3 mid-size client engagements, serving as day-to-day client lead

Demonstrate success in nurturing, growing and sustaining client relationships

Recommend strategic communications approaches based on deep healthcare knowledge and experience with key audiences, including patients, doctors, payers, regulators, policymakers, patient advocates, investors, employees and media

Develop creative campaign programming and continually look for ways to improve client programs to achieve objectives

Manage and track budgets ensuring programs are delivered on budget and within client’s expectations

Ensure flawless execution of all program elements across multichannel programs that incorporate digital and social media communications

Establish strong collaboration and communication across account teams and cross-agency teams

Be a problem hunter – identify client pain points and proactively offer or develop solutions

Understanding of “best practice” communications approaches within an FDA-regulated environment and ability to counsel the internal team on what we can/cannot do, and converse knowledgeably on this topic with clients

Excellent project management skills – keeping all trains moving on time and on budget. Forecasting what’s to come, staying steps ahead of clients

Strong writing/editing skills. Ability to develop complicated documents such as press releases, backgrounders, Q&As

Strong deck/PPT development skills. Developing strategic recommendations and creating a story flow within decks. Knowledge of how to set up slides so they are visually appealing and easy to read/look at

Strong presentation skills including slide presentations in front of clients and new business prospects and well as leading client calls and in-person meetings

Some experience with media relations is preferred. Our philosophy is that the best people to pitch media are the account team, because they know the business the best. You will need to guide the team and media specialists on media relations strategy

Mentor and motivate staff with the goal of retention and development

Supervise direct reports and take ownership of career planning activities

Inform resource allocation across team including monthly client budget management and staffing assignments

Model and hold team accountable to demonstrate agency values

Participate in L&D activities, both sharing your knowledge and experience, as well as engaging in agency provided learning opportunities

Build new statements of work

Manage and track team utilization

Support organic growth opportunities and new business efforts

Participate in cross-agency initiatives

Set and meet client expectations within budget parameters

Qualification

Pharmaceutical experienceClient relationship managementProject managementMedia relationsCreative campaign developmentTeam managementBudget managementWriting skillsPresentation skillsMentoring staff