Delta Electronics Americas · 10 hours ago
Field Service Engineer -Dallas DFW Metroplex
United States
Full-time
Remote
Mid Level
3+ years expDelta Electronics Americas is a global innovator leading in high-efficiency power and thermal management solutions. They are seeking a UPS Field Service Engineer to provide technical support, maintain power systems, and ensure customer satisfaction within a regional coverage area.
Electrical Distribution
Responsibilities
Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage area
Render technical on-site and phone assistance to customers
Perform general and preventive maintenance on Uninterruptable Power Supply systems. Provide analysis, troubleshooting recommendations, and escalated technical support
Respond to emergency calls at customer’s request
Strive to provide all customers a 'first time fix' for their equipment
Provide accurate and timely communication to internal and external customers
Keep current on Safety Field Change Notices and Service Tips
Provide accurate and timely reporting of expense reports, Field Service Reports etc
Qualification
Required
Bachelor's or Technical Degree in Electrical Engineering, Electronics, or equivalent military training
3-5+ years of experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
Working knowledge of OHM's law and electronic theory required
Prior field service experience required
3 phase/480v experience required
Familiarity with electrical/electronic test equipment and fundamentals
Ability to read and interpret electrical line diagrams and blueprints
Ability to evaluate the operating conditions of equipment
Standard computer skills including MS Outlook, Word, and Excel
Mechanical aptitude
Clear, concise, written and verbal communication skills
Ability to interact comfortably with all levels of internal and external customers
Must have the ability and self-motivation to manage one's own schedule
Preferred
Previous military experience and training a plus
UPS OEM factory training or experience in Liebert (Vertiv) / Emerson, APC / MGE, or Eaton / Powerware, Toshiba, Mitsubishi a plus
Company
Delta Electronics Americas
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities.
201-500 employees
H1B Sponsorship
Delta Electronics Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (6)
2022 (8)
2021 (5)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Han Monica
Americas Chief Human Resources Officer
Victoria Moffat
People Partner
Company data provided by crunchbase