TEAM ยท 23 hours ago
Event Technology Specialist (Remote)
TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns. The Event Technology Specialist is responsible for managing the technical infrastructure behind in-person and virtual B2B tech experiences, ensuring seamless execution and integration of technology for events.
Marketing & Advertising
Responsibilities
Manage all technical aspects of in-person and virtual event programs, ensuring smooth system integration and flawless execution
Configure and maintain event registration, ticketing, and attendee engagement systems across multiple platforms
Build and manage event websites, landing pages, and digital experiences aligned with the marketing campaign guidelines
Integrate and oversee third-party event technology tools (e.g., streaming platforms, CRM systems, analytics dashboards)
Monitor system performance during events and proactively troubleshoot any technical issues in real time
Ensure secure and accurate data flow between platforms, providing technical support to both internal teams and clients
Partner with event producers and business stakeholders to understand event goals and outline technology requirements
Collect, monitor, and analyze event performance and attendance data to generate actionable insights
Recommend appropriate tech solutions for registration, virtual platforms, mobile apps, engagement tools, lead retrieval and analytics
Create post-event technical reports summarizing engagement metrics, platform performance, and optimization opportunities
Continuously evaluate emerging technologies to enhance event innovation and efficiency
Partner closely with Producers, Account Teams, and Creative to align technology solutions with overall event strategy
Support internal training and knowledge sharing on new tools and platforms
Collaborate with external vendors and platform partners to manage integrations and ensure technical consistency
Train or support the training of speakers, exhibitors, and Internal team members on using technology tools
Uphold data privacy and cybersecurity best practices across all systems
Ensure technical operations adhere to marketing campaigns, legal, and accessibility standards
Maintain accurate documentation of event systems, configurations, and processes
Qualification
Required
Bachelor's degree in Event Technology, Communications, Computer Science, or a related field
Minimum of 5+ years of experience managing technical production for live, hybrid, or virtual events
Proven ability to configure and manage event technology systems (registration, streaming, CRM, analytics, etc.)
Strong technical troubleshooting and problem-solving skills with the ability to stay composed under pressure
Identity and tracking skills, specifically SSO/SAML/OAuth familiarity; basic JS/HTML for tags/pixels
Strong project management skills
Excellent communication and collaboration skills, with a service-oriented mindset
Ability to travel as needed for on-site technical setup and event support
Virtual desktop setup Is required; no new software purchases required
Proficiency with Google Workspace, Microsoft Office, project tools (e.g. Asana/Smartsheet) and presentation design platforms
Preferred
Experience with event platforms such as Cvent, Hopin, ON24, Swoogo, or similar tools preferred
Familiarity with website CMS systems and basic HTML/CSS a plus