Field Account Manager - Hybrid - Overland Park, KS jobs in United States
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UnitedHealthcare ยท 1 month ago

Field Account Manager - Hybrid - Overland Park, KS

positionOverland Park, KS
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$21.63/hr - $48.08/hr
date2+ years exp

UnitedHealthcare is simplifying the health care experience and creating healthier communities. The KA Field Account Manager is responsible for proactive engagement with customers, educating them on their benefit plans and wellness tools while facilitating relationships and resolving service issues.

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H1B Sponsor Likelynote

Responsibilities

Coordinates, staffs, and conducts open enrollment meetings and wellness fairs
Acts as a strategic partner and consultative resource to the customer, responsible for the customer's total service experience
Deploys and trains customers on UnitedHealthcare's core wellness tools and resources
Meets with customers regularly to review service-related statistics including ideas for improving or enhancing the customer's experience
Communicates administrative or service-related changes to the customer
Reports and advises customers on the level of member engagement with wellness programs and other plan features
Addresses and partners with the central sales support and matrixed teams to resolve any escalated issues sent to the Field Account Manager, the Strategic Account Executive, or other field employee
Trains and educates customers on UHC eServices, eCR Reporting, and other eTools as appropriate

Qualification

Insurance licenseCustomer relationship managementPresentation skillsAnalytical skillsMicrosoft Office proficiencyHealth care industry experienceHuman Resources experienceOral communicationWritten communicationInterpersonal skillsProblem-solving skills

Required

Insurance license as required by law within 90 days of hire
2+ years of experience in managing customer relationships
Demonstrated excellent oral and written communication skills
Demonstrated superior presentation skills in both small and large group settings
Proven solid interpersonal skills with the ability to communicate and influence internal business partners
Proven advanced analytical and problem-solving skills
Proficient in Microsoft Office and other virtual productivity tools
Valid Driver's License
Ability to travel as required (approximately 50%)

Preferred

3+ years of health care industry experience
Human Resources or medical benefits experience
Proven ability to work with external customers such as employers, consumers, consultants, and brokers
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution

Company

UnitedHealthcare

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UnitedHealthcare helps people live healthier lives by simplifying the health care experience.
dateFounded in 1977
location
Minnetonka, Minnesota, USA
people-size10001+ employees
web-link
http://www.uhc.com

H1B Sponsorship

UnitedHealthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (26)
2023 (45)
2022 (61)
2021 (60)
2020 (68)

Funding

Current Stage
Late Stage

Leadership Team

R
Rebecca Madsen
Chief Consumer Officer
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Recent News

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Company data provided by crunchbase