Staples · 7 hours ago
Product Manager - Search
Framingham, MA
Full-time
Onsite
Senior Level
5+ years expStaples is a business-to-business company focused on delivering customer-centric eCommerce experiences. The Product Manager - Search will play a key role in shaping the future of Staples' eCommerce platforms by leveraging customer insights and analytics to drive product development and enhance customer satisfaction.
ConsumerE-CommerceEnterprise SoftwareOffice SuppliesRetail
Responsibilities
Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy
Own the product backlog, meticulously managing and prioritizing user stories, bugs and tasks based on strategic business goals, customer value, and team capacity
Serve as the key point of contact between the development team and stakeholders
Craft detailed user stories and acceptance criteria to guide the development process
Champion a mindset of continuous improvement, encouraging the team to experiment with new ideas and approaches to solve customer problems
Qualification
Required
Bachelor's degree in Business, Technology, or a related field, or equivalent work experience
5+ years of related experience in product management, with a focus on eCommerce or digital products
Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration
Comprehensive understanding and practical application of Agile methodologies, tools, and systems
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent communication and interpersonal skills, capable of working effectively with technical and non-technical teams
Agile and adaptable, with a proactive approach to addressing challenges and seizing opportunities
Leadership and mentorship capabilities, with a passion for fostering team growth and development
Expertise in on-site search optimization, including relevance tuning, ranking model refinement, synonym/redirect management, and algorithmic improvements that directly impact conversion and revenue
Demonstrated ability to partner across business, UX, engineering, merchandising, and vendor teams to deliver search experiences that balance business priorities with customer needs- especially for complex B2B catalog structures
Hands-on experience driving roadmap decisions for search platforms, including build-vs-buy analysis, vendor integrations (e.g., Elastic, Solr, or AI-powered search providers), and A/B testing strategies to validate improvements
Preferred
Master's degree in a related field
Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager)
Experience in the specific industry (e.g. B2B, supply chain, office supplies)
Deep understanding of enterprise search technologies and AI-enhanced search, including LLM search augmentation, retrieval-augmented generation (RAG), query intent classification, vector search, and semantic ranking
Experience with search platforms and tooling such as Elastic, Solr, Algolia, Pinecone, OpenAI, Anthropic, or LangChain—plus managing integrations with third-party vendors in a large-scale eCommerce environment
Proven track record of delivering search-driven revenue improvements through data-driven experimentation, AB testing, and continuous optimization in a high SKU-count B2B or omnichannel retail business
Benefits
Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
And more!
Company
Staples
Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies.
10001+ employees
H1B Sponsorship
Staples has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (122)
2024 (172)
2023 (147)
2022 (161)
2021 (121)
2020 (178)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
US Department of Energy
2024-07-09Grant· $7M
2017-06-28Acquired
1999-11-15Post Ipo Equity
Leadership Team
Michele Parzianello
Chief Sales Officer
Recent News
The Morning Call
2025-12-07
Agri Investor
2025-12-02
The Morning Call
2025-12-02
Company data provided by crunchbase