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InComm Payments · 9 hours ago

Product Manager II

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

InComm Payments is a pioneer in the payment (FinTech) industry, with over 30 years of experience and a team of over 3,000 employees. The Product Manager II will drive product development and support third-party integrations for money movement products, working closely with various teams to ensure successful program launches and compliance with customer needs.

Financial Services

H1B Sponsor Likely

Responsibilities

Own product delivery for external partner integrations (kiosk and ATM providers): coordinate intake, scoping, project charters, and kickoffs with Solutions Consulting; manage milestones through pilot and general availability

Shepherd API-based integrations (e.g., Retail Transaction Gateway (RTG) and disbursement services): provide partner-facing enablement materials, share credentials via standard process, and ensure smooth hand-offs to engineering and operations

Partner onboarding & readiness: align on approved use cases, store lists, and go-live checklists; coordinate retailer setup (e.g., product configuration, store locator updates) with internal teams

Manage cross-functional execution with Engineering, Solutions Consulting, and Field/Support—facilitate issue triage, communicate status/risk, and drive timely resolution through launch

Maintain core product artifacts (high-level flows, partner toolkits, solution overviews, and requirements summaries) and keep them current for field, sales, and partners

Coordinate retailer & channel certifications (e.g., in-store cash-out and ATM experiences) in partnership with Solutions Consulting and platform teams

Measure performance & quality: monitor adoption, time-to-integrate, operational incidents, and partner satisfaction; convert findings into backlog items and process improvements

Support compliance and risk alignment (e.g., identity/velocity controls) by partnering with relevant internal owners; capture product requirements and track decisions into delivery plans

Serve as a clear point of contact for partner questions on scope, schedule, deliverables, and production readiness—escalating across internal teams when needed

Qualification

Product ManagementAPI-based IntegrationsPayments/FinTech ExperienceProject Management ToolsCross-functional LeadershipAnalytical MindsetPartner CommunicationDocumentation DisciplineCollaboration

Required

Bachelor's degree in Business, Engineering, Computer Science, or related field (or equivalent experience)

3-7 years in product or program management within payments/fintech or platform integrations, with a track record of delivering partner-facing launches

Demonstrated ability to lead cross-functional projects, manage dependencies, and communicate status and risks to diverse stakeholders

Experience supporting API-based partner enablement, working with Solutions Consulting/Engineering and external developers through sandbox, testing, and go-live

Comfortable translating partner needs into clear requirements, artifacts, and go-to-market deliverables; proficient with typical PM tools (e.g., Jira/Confluence, or equivalents)

Execution focus: plans, organizes, and delivers multi-party integrations on time; anticipates blockers and drives resolution

Partner empathy & communication: clear, concise updates to external developers and internal stakeholders; keeps everyone aligned on scope and timelines

Collaboration: works effectively with Solutions Consulting, Engineering, Operations, Legal/Compliance, and Account teams to move work from concept to launch

Analytical mindset: monitors KPIs (integration cycle time, launch readiness, incident trends) and turns insights into backlog/priorities

Documentation discipline: creates and maintains succinct product docs, flows, and partner-facing materials that reduce friction and speed delivery

Benefits

Employee Referral Bonus Program - Tier III

Company

InComm Payments

Glassdoor3.6

InComm Payments is an innovative global payments technology provider.

Founded in 1992

Atlanta, GA, US

1001-5000 employees

https://www.incomm.com/

H1B Sponsorship

InComm Payments has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2022 (2)

2021 (1)