Google · 3 hours ago
Customer and Partner Solutions Engineer III, gTech
Atlanta, GA
Full-time
Hybrid
Mid Level
$123K/yr - $176K/yr
3+ years expGoogle is a leading technology company committed to creating products and services that enhance global user experiences. As a Customer and Partner Solutions Engineer III in the gTech team, you will work on transforming workflows, collaborating with various stakeholders, and improving automated solutions to enhance customer support efficiency.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Collaborate with product and cross-functional teams to transform static workflow designs into dynamic, interactive workflows that efficiently resolve issues for Google users, empowering both customers and support agents
Provide guidance on the technical and architectural aspects of workflows to different stakeholders from conceptual phase to delivery, removing any technical impediments to ensure successful launch
Ensure high-quality output to customers all while keeping business stakeholders and leadership informed of statuses, risks, and challenges
Contribute and improve best practices around authoring workflows to increase authoring efficiency and reusability and optimizing maintenance and delivery of workflows
Develop a deep comprehension of gTech's internal tools portfolio and advocate for bug fixes and platform enhancements. Work closely with Product Engineering team to test recently released features and help extended workforce workflow authors on-board and implement these features in workflows
Qualification
Required
Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
3 years of experience in databases, data analysis, and scripting using SQL/MySQL
3 years of experience in application or system development
Experience troubleshooting technical issues for internal/external partners or customers
Preferred
Master's degree in Engineering, Computer Science, Business, or a related field
3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python, TypeScript)
Experience in architecting and implementing scalable, agentic AI solutions that integrate Large Language Models (LLMs) with deterministic conversational workflows and the development of reusable, API-driven tool calls
Experience with cloud technologies, such as architecting, developing, or maintaining cloud solutions in virtualized environments, or cloud data engineering
Experience using machine learning and building solutions
Excellent communication, project management, and leadership skills with the ability to manage multiple stakeholders and workstreams
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7866)
2024 (8872)
2023 (9683)
2022 (11627)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
The Indian Express
2025-10-08
2025-10-04
2025-10-04
Company data provided by crunchbase