National Service Bureau ยท 1 month ago
Remote Subrogation Agent
United States
Full-time
Remote
Mid Level
$80K/yr - $120K/yr
4+ years expNational Service Bureau (NSB) is a family-owned company focused on Insurance Subrogation and Accounts Receivable Management. They are looking for experienced Collections Specialists to communicate with clients, negotiate recoveries, and document accounts efficiently.
Financial ServicesInsuranceMedical
Responsibilities
Communicate via phone with people with all backgrounds and personalities
Make outbound calls (75+/day)
Utilize software to note accounts and communicate with insurance companies
Negotiate and lead conversations to recover the highest balances for our clients
Communicate with team members to coordinate on accounts
Document accounts with proper notes to ensure quick communication
Adhere to company policies and procedures
Qualification
Required
At least 4 years of collections experience
Meet the collector target metrics
Secure home office consisting of: Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
Clear and professional backdrop
Strong ability for empathy
High level of professionalism
Great communication skills
Ability to stay motivated and positive
Attention to detail
Experience with time management
Computer and typing skills
Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day
Benefits
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
Fully Remote
Paid Time Off
401(k) plan + employer matching contributions
Medical, Dental, Vision Insurance with employer contributions
Company provided EAP (Employee Assistance Program)
Full time, Monday to Friday schedule
Company
National Service Bureau
About National Service Bureau National Service Bureau (NSB) is a debt recovery agency founded in 1986 that specializes in subrogation and commercial collections.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Conyers
Chief Executive Officer
Brandon Conyers
Chief Operations Officer
Company data provided by crunchbase