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DICK'S Sporting Goods · 8 hours ago

Retail Golf Club Tech

Charleston, SC

Part-time

Onsite

New Grad, Entry Level

DICK'S Sporting Goods is committed to creating an inclusive and diverse workforce. The Retail Golf Club Tech is responsible for performing golf club repairs and fittings, managing customer service workflows, and promoting company programs while providing exceptional customer service in the golf area.

Consumer GoodsE-CommerceSporting GoodsSports

Responsibilities

Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments

Performs club fitting and club performance modifications through use of club fitting equipment

Provides product and service recommendations according to customer’s needs

Manages workflow for all customer services including establishing turn-around times to meet customer’s needs

Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc

Manages golf service supply inventory by accurately tracking shop usage

Completes, organizes, and stores all customers’ work orders

Provides a high level of customer service within the golf area

Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards

Maintains and participates in all recovery and cleanliness standards

Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information

Takes an all-hands-on-deck approach to support the team across the store

Performs other tasks as assigned by management