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Southeast Toyota Distributors, LLC · 11 hours ago

Toyota Certified Used / Rent-a-Toyota Program Manager

Miami-FTL Area

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Southeast Toyota Distributors, LLC is responsible for managing the Toyota Certified Used Vehicle and Rent-a-Toyota programs across its dealer network. The Program Manager will drive dealer enrollment, compliance, and sales growth while providing training and support to ensure adherence to policies.

Automotive

Growth Opportunities

Hiring Manager

Akanksha Mehta

Responsibilities

Support the needs of dealers participating in the TCUV and RT programs

Actively prospect, recruit, and enroll new dealers into both the TCUV and RT programs

Present and sell program benefits to the dealer body and the SET field staff

Provide ongoing training and consultative instruction to dealer staff on best practices, profitability, and efficiency for both programs

Serve as the primary point of contact for enrolled dealers, offering assistance and addressing concerns promptly

Seek innovative ways to leverage both programs to complement vehicle sales, customer retention, and service

Ensure dealer adherence to all SET/TMNA policies, standards, and guidelines for both programs

Conduct regular audits and assessments of participating dealerships to verify compliance and resolve discrepancies

Collaborate with internal teams and dealers to maintain program integrity and resolve compliance issues

Develop strategies with dealers to increase sales and profitability for TCUV and RT Programs

Track sales performance, analyze market data, and provide insights and resources to help dealers meet their goals

Identify opportunities for growth and support dealers in expanding their customer base

Represent Southeast Toyota and both programs at industry events and dealer meetings

Promote the value of the programs to the Southeast dealer community and external stakeholders

Foster strong relationships with key stakeholders, including dealers, SET partners, and industry influencers

Collect and analyze market data and dealer feedback to identify trends and areas for improvement

Provide regular reports on program performance, dealer compliance, and sales progress to senior management

Build competency with evolving mobility technologies

Qualification

Sales experienceConsultative sellingBusiness developmentAnalytical mindsetExcelCommunication skillsBilingual (English/Spanish)Interpersonal skillsProblem-solving skillsWork independently

Required

Bachelor's degree in Business, Marketing, or related field, or 5+ years of experience in automotive rental operations or certified used vehicle programs

Significant travel is required for this position, up to 75%. Candidates must be willing and able to travel extensively as part of their role

Proven experience in sales, account management, or OEM programs, preferably in the automotive industry

Strong background in consultative selling, training, and business development

An analytical mindset with proficiency in Excel, Word, PowerPoint

Ability to interpret financial data (profit & loss statements, balance sheets, etc.)

Excellent communication, presentation, and interpersonal skills

Ability to influence, motivate, and coach dealers to adopt and adhere to program guidelines

Strong problem-solving skills; highly accountable and results-driven

Ability to work independently and collaboratively

Comfortable communicating via phone, email, video, and in person