iShare Inc. · 2 months ago
AVP Account Manager - Retail & CPG
iShare Inc. is a boutique IT consulting firm based in New Jersey, seeking an experienced Account Manager to manage and grow strategic accounts in the retail and e-commerce space. The role involves client relationship management, revenue growth, and ensuring fulfillment of commitments to clients.
AdviceBusiness IntelligenceInformation Technology
Responsibilities
Client relationship management and growth: manage assigned client relationships across retail and CPG
Grow revenue within the assigned portfolio to $30M+ by developing new relationships across multiple buying centers and increasing presence across client relationships
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc
Assistance with new logo acquisition – be able to bring new relationships and leverage existing relationships to help grow new logos
Qualification
Required
Bachelor's degree minimum
Candidates must come from retail, e-commerce, or consumer packaged goods (CPG) backgrounds
Strong grasp of the taxonomy and business mechanics of the e-commerce ecosystem
Experience in account management / client engagement roles involving ongoing relationship management, solutioning, and growth responsibilities
Exposure to operations management, analytics, or transformation programs in the e-commerce or CPG context
Strong client presence and ability to engage senior stakeholders in retail/e-commerce environments
Consultative approach to identifying growth opportunities and shaping value propositions
Ability to collaborate across delivery, analytics, and transformation teams to drive account growth
Passion for understanding consumer behavior, digital commerce trends, and retail innovation
Preferred
Post-graduate degree or MBA
Experience working for well known Retail/CPG companies at a corporate level client facing role
Experience from a BPO or professional services firms who have managed or sold into retail and CPG clients
Preference for those who have worked directly with business or operations leaders (not just IT or procurement)
Experience in selling or expanding BPO/managed services deals into retail or CPG clients
Company
iShare Inc.
iShare is a NJ-based boutique IT consulting firm that offers strategic advisory, development, and staffing services designed for specific verticals: Chemicals/Manufacturing (general & specialty chemical product manufacturers), Pharma & Healthcare (hospitals, clinics, labs), Software (data visualization, HR, risk management), and Professional Services (HR firms, architects, doctors) industries.