John R. Wood Properties · 1 month ago
Property Care Manager (Vacation Rental)
Fort Myers, FL
Full-time
Hybrid
Entry, Mid Level
$49K/yr - $55K/yr
2+ years expJohn R. Wood Properties is seeking a Property Care Manager to oversee the maintenance and quality of vacation rental properties. The role involves conducting property inspections, managing relationships with maintenance vendors, and ensuring high service levels for guests and property owners.
Property ManagementReal EstateResidential
Responsibilities
Conduct property inspections upon arrival, departure, and annually
Supervise and coordinate daily activities of maintenance and cleaning staff
Assess and schedule necessary repairs and maintenance
Ensure quality assurance standards are maintained
Communicate effectively with guests, property owners, and vendors to address concerns
Manage special projects, administrative tasks, and vendor relations
Provide after-hours phone coverage 2-4 nights per week
Handle guest and owner inquiries and resolve issues
Manage housekeeping and maintenance operations, including scheduling and vendor coordination
Perform and oversee property care tasks, such as updating lockboxes, maintaining key inventories, and completing light maintenance tasks
Coordinate storm preparations and inspections, and report to property owners
Organize larger renovation projects when necessary (e.g., after major hurricanes)
Create weekly cleaning schedules and linen orders
Maintain and update property records in the property management system (Streamline)
Ensure the condo watch and concierge programs are executed efficiently, including property inspections and communication with owners
Perform audits of property items (e.g., bedding, AC filters, internet, light bulbs)
Provide office coverage including greeting guest, phone coverage, taking reservations, and other property management functions
Able to run errands
Qualification
Required
High School Diploma or equivalent
Flexibility to work weekends as well as cover after-hours phone calls 2-4 days a week
Minimum of 2 years of experience in housekeeping or maintenance in hospitality or a related industry
Excellent communication and interpersonal skills
Must work weekends, with weekdays off, and some holidays
Ability to work in all weather conditions and perform tasks such as prolonged walking, standing, sitting, and lifting up to 20 pounds
Must be reliable, timely, and able to work independently in a fast-paced environment
Reliable transportation required
Strong organizational and multitasking abilities
Able to perform minor maintenance tasks
Proficiency in Outlook, Word, Excel, and internet applications
Knowledge of OHSA safety standards and guidelines
Excellent communication skills, both verbal and written
High attention to detail and a problem-solving mindset
Preferred
Experience in vacation rentals is a plus
Experience with property management software is a plus
Flexibility to work weekends is preferred
Ability to commute to Fort Myers, FL 33908 (Preferred)
Ability to relocate to Fort Myers, FL 33908 before starting work (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
John R. Wood Properties
John R. Wood Properties is a real estate firm that provides a network of buyers and brokers in Naples.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gwen VanLoo, CPA
CFO
Dottie Babcock
COO
Recent News
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