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Kohler Hospitality · 1 day ago

Spa Receptionist, Kohler Waters Spa

Ashwaubenon, WI

Part-time

Onsite

New Grad, Entry Level

$12.10/hr - $18.10/hr

Kohler Hospitality is seeking a Spa Receptionist to join their team at Kohler Waters Spa. The main objective of this role is to ensure guests have a smooth and welcoming experience while providing outstanding service and support within the spa environment.

Hospitality

No H1B

Responsibilities

Consistently provide outstanding service and maintain cleanliness standards at a luxury level

Proficiently use ResortSuite software systems to correctly process transactions, complete orders and accurately book/edit spa treatments

Ensure accuracy of all reservations with a knowledge of spa treatments, spa policies, spa amenities and overall hotel options and ability to communicate with our guest

Support all spa retail sales and communicate with technicians to allow our guests to experience our premium products and enhance their treatments

Provide a seamless and accurate check out paying special attention to attaching commissions, applying discounts and package billing

Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise

Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere

Support the cleanliness and maintenance of the Kohler Waters Spa guest amenities, facility and equipment

Qualification

ResortSuite softwareHospitality service experienceDetail orientationCommunication skillsStand 5+ hours

Required

Must be 18 years old or older

Strong communication skills and ability to work in a fast paced environment

Strong detail-orientation

Ability to perform tasks requiring use of multiple computer/guest management systems

Ability to stand for 5+ hours

Applicants must be authorized to work in the US without requiring sponsorship now or in the future

Preferred

Prior hospitality service experience preferred

Benefits

Health

Vision

Dental

401(k) with company matching

Company

Kohler Hospitality

Since its inception in 1981, Kohler Hospitality has epitomized gracious living and exceptional service.

Founded in 1981

Kohler , Wisconsin, US

1001-5000 employees

https://www.kohlerwisconsin.com/

Funding

Current Stage

Late Stage

Leadership Team

Riley Ball

Senior Human Resources Business Partner

Company data provided by crunchbase