NFP, an Aon company · 23 hours ago
Sr. Account Manager- Employee Benefits ( Small Group)
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
$56K/yr - $132K/yr
5+ years expNFP, an Aon company, is a recognized leader in Business Insurance and has earned multiple Best Places to Work awards. The Sr. Account Manager will be responsible for client-facing duties including service and claim resolution, benefits administration support, and vendor management, ensuring compliance and effective communication with clients.
ConsultingFinancial ServicesInsuranceInsurTechWealth Management
Responsibilities
Vendor Liaison for clients
Responsible for maintaining outstanding checklists and renewal timelines
Problem-resolution for ongoing or escalated issues
Responsible for negotiating with vendors to provide competitive quotes. Provide contract review, comparisons and recommendations for renewals by established deadlines
Proactive customer service and HR support
Maintain internal files and databases with all client data
Implementation and compliance support
Proficient in completing fully insured NFP renewal package
Assist and organize the onboarding process for all new business cases and new business lines on designated accounts
Experienced in Voluntary Benefits, Work Site Products and Enrollment/Eligibility Options for Clients to include Benefits Administration Systems
Proficient in carrier alternatives, products and systems
Attendance in NFP-Sponsored events
Qualification
Required
5 years' experience in Employee Benefits Administration
Small Group Benefits account servicing experience required
Exceptional written, oral, interpersonal communication skills
Advanced MS Office skills, to include excel, word, power point
Strong client development and relationship building skills
Ability to work both independently and within a team environment
Exceptional attention to detail and time management skills
Strong aptitude for organization and prioritization
Desire to work in a fast-paced environment with flexibility in duties and responsibilities
Preferred
Bachelor Degree preferred
Health & Life Insurance License
Benefits
PTO & paid holidays
401(k) with match
Exclusive discount programs
Health & wellness programs
Company
NFP, an Aon company
NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges.
5001-10000 employees
H1B Sponsorship
NFP, an Aon company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (4)
2022 (10)
2021 (3)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$948.45MKey Investors
HPS Investment Partners
2023-12-20Acquired
2018-05-10Post Ipo Equity· $198.45M
2017-02-17Post Ipo Equity· $750M
Leadership Team
Douglas Hammond
CEO
Caleb Noel
Executive Vice President, Chief Financial Officer
Recent News
Company data provided by crunchbase