HSI · 20 hours ago
Sales Support Admin
Eugene, OR
Full-time
Hybrid
Entry Level
2+ years expHSI is committed to making workplaces and communities safer through their Emergency Care division. They are seeking a Sales Support Administrator to manage key administrative processes, support sales and operations, and ensure a smooth customer-focused experience.
Medical DevicePublic Safety
Responsibilities
Provide professional, service-oriented support to the Emergency Care Sales and Operations team and internal stakeholders
Enter and update accurate customer and account information in Salesforce and BMP systems
Process sales transactions, including credit card payments and invoicing workflows
Enter customer orders and ensure timely, accurate fulfillment and follow-up
Receive, document, and route customer feedback for resolution
Assist with reporting, system updates, and departmental projects as needed
Oversee AED Sales Agent and AED Manager program support
Provide general administrative assistance including scheduling, documentation, and coordination across departments
Maintain data accuracy, file records appropriately, and support compliance with internal policies and procedures
Qualification
Required
2+ years of experience in customer service, administrative, or sales support roles
Strong proficiency with Microsoft Office Suite (Outlook, Excel, Word)
High attention to detail and strong organizational skills
Excellent written and verbal communication skills
Ability to work both independently and collaboratively in a fast-paced environment
Preferred
Associate degree in Business, Communications, or a related field preferred
Experience with Salesforce or other CRM systems is a plus
Previous experience supporting Emergency Care, CPR/AED, or medical product teams is a plus
Benefits
Hybrid schedule with two in-office days per week (Eugene, OR)
Opportunity to support a life-saving mission within the Emergency Care division
Collaborative, growth-oriented team culture
Learning and professional development opportunities to grow your career
Comprehensive benefits package, including health, dental, vision, retirement, and paid time off
Consistent weekday schedule and full-time stability
Company
HSI
HSI is a provider of EH&S training solutions to customers in the United States and Canada.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Neuberger BermanMillpond Equity Partners
2023-11-15Private Equity
2019-09-03Acquired
2006-07-01Private Equity
Leadership Team
Chad Birckelbaw
Executive Chairman
Frank Powers
Chief Technolgy Officer
Recent News
2025-10-21
Company data provided by crunchbase