Staffing Proxy · 1 month ago
Provider Support Representative
Minneapolis, Minnesota, United States
Full-time
Onsite
New Grad, Entry LevelStaffing Proxy is partnering with Fasikl, an innovative Minnesota-based med-tech company, to hire a Provider Support Representative. This role serves as the primary point of contact for clinical partners, ensuring they have the information and guidance needed to successfully adopt and use Fasikl’s FDA-cleared AI therapeutic device.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Support physicians, nurses, and clinical staff with product-related questions
Explain product features, documentation requirements, and relevant coverage considerations
Respond promptly to clinical inquiries via phone, email, and scheduled meetings
Participate in local provider visits and occasional out-of-state travel with team members
Assist with product demos or education sessions as needed
Maintain accurate records of provider interactions and follow-up items
Relay provider feedback to internal teams to support continuous improvement
Qualification
Required
Strong written and verbal communication skills with a professional, provider-facing presence
Exceptional attention to detail and strong organizational skills
Ability to explain technical or process-oriented information clearly
Comfortable managing multiple priorities and working cross-functionally
Preferred
Experience in healthcare, medical devices, customer support, or a related field preferred
Bachelor's degree preferred
Benefits
Medical, dental, and vision insurance
PTO / paid holidays
401(k)
Company
Staffing Proxy
Staffing Proxy LLC connects hearing healthcare professionals with employment opportunities.
Founded in 2020
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase