Educational Federal Credit Union · 1 month ago
Senior Vice President of Business Services
Miami, FL
Full-time
Onsite
Lead/StaffEducational Federal Credit Union is seeking a Senior Vice President of Business Services who will be responsible for establishing and leading the organization’s Business Services function. This role involves translating high-level strategy into actionable roadmaps, managing partnerships, and overseeing the development of innovative solutions for business members.
CreditCredit BureauDebit CardsFinancial Services
Responsibilities
Translate organizational strategy into actionable roadmaps for business services
Launch, refine, and expand business products and services—including lending, deposits, treasury management, and payments
Build, mentor, and lead a high-performing team committed to innovation, service excellence, and results. Set clear goals and performance expectations; monitor progress and hold team members accountable for production and portfolio quality
Partner with IT, project management, and other teams to implement systems, tools, and processes that support growth
Collaborate with senior leadership and external partners to align initiatives and ensure seamless integration
Grow both business deposit and lending portfolios with a focus on long-term sustainability and profitability
Oversee credit practices, ensuring strong risk management and compliance while enabling member access to capital
Drive accountability for execution across functions, ensuring progress against key milestones
Foster a culture of collaboration, accountability, and continuous improvement
Serve as the face of the credit union’s business services in the community
Cultivate partnerships, build credibility, and position the credit union as a trusted partner for small businesses
Stay abreast of regulatory changes and industry best practices, trends and regulations related to business products and services
Lead and champion the evolution of technology embedded within the business product and service channels to enhance member experience and develop market strategies for on-going business services expansion
Performs other duties as assigned by management
Qualification
Required
Strong background in commercial credit, portfolio management, and financial analysis, with the ability to balance technical expertise and strategic leadership
Proven track record in business services strategy development, execution, and portfolio growth
Knowledge of credit union operations, lending regulations, and financial products for small business
Exceptional communication, analytical, and relationship-building skills
Demonstrated ability to lead cross-functional teams and manage complex initiatives from concept to execution
Proficient with Microsoft Office Suite software
High degree of professionalism, integrity, and alignment with the credit union's core values
Company
Educational Federal Credit Union
Educational Federal Credit Union offers checking accounts, loans, insurance options, financial planning, digital wallet, and pupil services.
Founded in 1935
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joe Suarez, MBA, CPA
SVP Finance/CFO
Karla Gabuardi
Sr. Talent Development Manager, NCCO, NCBSO
Recent News
2026-01-06
2025-10-14
2025-08-09
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