M&L Chrysler Dodge Jeep Ram ยท 1 month ago
Automotive General Sales Manager
Winston Salem, NC, 27023, US
Full-time
Onsite
Senior Level
5+ years expM&L Chrysler Dodge Jeep Ram is a dealership committed to delivering award-winning service and value. They are currently seeking an Automotive General Sales Manager to lead the sales team, enhance customer satisfaction, and ensure the profitability of the dealership.
AutomotiveRetailSales
Responsibilities
Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams
Lead all showroom activities and maintain an experienced level of product knowledge
Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales
Conduct daily and weekly sales training meetings for Sales and Product Specialists
Mentor new and experienced sales reps on standard methodologies for improving performance
Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
Establish delivery procedures and monitor performance and execution
Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment
Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis
Qualification
Required
Minimum five years of GSM experience with responsibility for the entire variable operation of a successful dealership
Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
Extensive background in leading a BDC department
Solid working knowledge of computers and systems
Some experience in Used Vehicle purchasing, merchandising and marketing
Successful background in financial/budgeting role
Expertise in supervising the everyday efforts of desk managers and improving F/I income through mentorship and training
Possess an acceptable driving record and a valid driver's license
Preferred
Dealertrack, vAuto, AutoMate, Elead knowledge preferred
Benefits
401(K)
Paid Holidays
Paid Vacation
Health, Dental and Vision insurance at group rates
Basic Life Insurance
Accident and Critical Illness insurance
Growth opportunities
Competitive pay plans
Company
M&L Chrysler Dodge Jeep Ram
M&L Chrysler Dodge Jeep RAM is a car dealership that retails a wide range of spare parts, accessories, new, and used cars.
Founded in 1962Lexington, North Carolina, USA
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase