World Wide Technology · 20 hours ago
Senior Analyst - UKG WFM Pro
World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The Senior Analyst will be responsible for translating business needs into IT solutions, leading requirement gathering sessions, and ensuring system compliance while supporting various Workforce Management systems.
Responsibilities
Serve as the subject matter expert for UKG Workforce Central (WFC) and Workforce Management (WFM) systems
Lead requirement gathering sessions and translate business needs into functional system solutions
Configure, maintain, and enhance Timekeeping, Accruals, Leave, Activities, Attendance, Attestation, Device Management and Basic Scheduling
Support clock upgrades
Support system upgrades, testing, integration, and production deployments
Design and deliver custom reports, dataviews and workforce analytics
Troubleshoot and resolve complex system issues while ensuring minimal business disruption
Provide training, documentation, and knowledge transfer to end users and team members
Ensure system compliance with labor laws, payroll practices, and organizational policies
Collaborate with vendors on product enhancements, escalations, and industry best practices
Partner with HR, Payroll, and IT to recommend process improvements and support strategic initiatives
Qualification
Required
Bachelor's degree in Information Systems, HR, Business, or related field (or equivalent work experience)
5+ years of hands-on experience with Kronos/UKG Workforce Central (WFC) and Workforce Management (WFM)
Strong understanding of timekeeping, scheduling, accruals, leave, activities and workforce optimization
Experience of working with WFM APIs
Experience of working with Dell Boomi integrations
Proficiency with SQL and reporting tools for creating queries
Experience with system integration, testing, and change management
Strong communication skills with ability to explain technical concepts in business-friendly language
Excellent organizational, problem-solving, and stakeholder management skills
Preferred
Experience with UKG Dimensions or other modern WFM solutions
Knowledge of compliance, labor laws, and global workforce practices
UKG and Dell Boomi certifications would be added advantage
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (40)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Recent News
2025-12-18
2025-11-19
Company data provided by crunchbase