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Pella Corporation · 2 weeks ago

Sr. Manager, HR - Employee Relations

Troy, OH

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Pella Corporation is seeking a Sr. Manager of HR - Employee Relations to oversee all employee relations activities and policy governance. This leadership role involves managing employee relations processes, providing strategic support to leaders, and ensuring positive team member experiences and retention.

LifestyleManufacturing

Responsibilities

Manage employee relations processes and procedures to enable effective management, conflict resolution, compliance, and problem solving

Identify fair and objective processes appropriate for employee concerns including overseeing employee fact-finding and ensuring adherence to employee relations policies and practices

Provide strategic support, thought partnership, and coaching to all levels of the company

Oversee the use of effective documentation techniques and ensure maintenance of accurate, confidential records regarding all reported matters and fact-finding documentation

Maintain the highest level of integrity when managing employee relations issues and managing reported matters

Create and manage metrics and reporting for the HR Specialists Team for ER. Utilize insights from metrics to identify trending issues and resolve them

Lead the Employee Relations Specialists team operations and ensure that all services provided meet the expectations of internal and external stakeholders while ensuring that service level agreements (SLAs) are met

Ensure the ER team is attuned to organizational and operational changes across the company to identify potential employee relations risks and develop plans to address proactively

Conduct, oversee, and/or otherwise assist with employee relation issues to manage employee concerns to identify and implement appropriate employee action and accountability practices

Build functional capability within the ER team to ensure we deliver excellence in ER practices

Equip the ER team to provide guidance and coaching to managers of all levels to address employee conduct and performance. Includes providing guidance and assisting with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions

Confirm the ER team is operationally efficient to provide timely resolution support

Verify compliant, fair, and consistent review of candidate background check results

Develop and implement a comprehensive policy governance structure, ensuring that all policies are effectively managed, reviewed, and updated as needed

Lead efforts to align and modernize employment policies across the organization to ensure consistency and compliance. Lead efforts to maximize our E2E processes while partnering with key stakeholders and process owners

Work with cross-functional teams to develop new policies and revise existing ones to reflect contemporary HR practices and industry best practices. Conduct regular policy audits and generate reports to assess policy effectiveness and areas requiring improvement

Maintain a central repository of all policies and related documents, ensuring accessibility and transparency for all stakeholders

Collaborate closely with the legal team, HR leaders, and key business individuals to align policies with legal requirements and business needs

Ensure ER Specialists Team support assigned business units as needed in the following areas: new hire orientation, policy training, engagement activities, and frontline leadership support

Provide appropriate data to key stakeholders (CoE’s, Business HR, and Business Leadership) regarding emerging trends or concerns related to ER cases

Directly supervises professional team members and/or supervisors of professional team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Employee Relations ManagementPolicy DevelopmentEmployment Law KnowledgeHR E2E ProcessesMicrosoft ApplicationsPHRSHRM-CPLeadership SkillsInterpersonal SkillsCommunication Skills