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Alliant Energy · 23 hours ago

Meter Data Analyst I

Madison, WI

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $60K/yr

Alliant Energy is dedicated to serving customers and building stronger communities. The Meter Data Analyst I role involves assisting in the accuracy of meter reading data and providing support for Meter Data Management systems, including troubleshooting and analysis. This position requires collaboration with various departments to ensure effective operations and customer service.

EnergyEnergy EfficiencyOil and Gas

Responsibilities

Performs the duties associated with monitoring, trouble shooting and maintaining the Meter Data Management systems related to the day-to-day operations to facilitate billing, load research and data monitoring and data analysis

Performs basic compilation and analysis of information to provide data and support to operations, billing, regulatory, engineering, and other internal departments

Provides support to other departments and internal customers to answer questions regarding functionality, business processes, and proper use of meter reading equipment

Works with software support personnel, meter shops, and field personnel regarding account and meter information, testing and installation of records and software, monitoring and identifying malfunctions, and updating and maintaining systems related to customer information

Develops, reviews, and prepares documentation that supports training, manuals, procedures, or processes in the department

Monitors energy consumption patterns and/or meter alarms for possible meter tampering/theft, meter failure, or other meter anomalies. Assists with the coordination of meter investigation, troubleshooting, and system activities with field personnel and supporting departments

Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities

May be required to provide after-hours support as needed

Qualification

Meter Data ManagementData AnalysisRegulatory ComplianceCustomer Relationship ManagementRoot Cause AnalysisJudgmentPlanningBasic Utility OperationsInterpersonal SkillsCommunication SkillsCollaborative Work