Indigenous Pact PBC, Inc. · 1 day ago
Application Analyst
United States
Full-time
Remote
Mid Level
$85K/yr - $115K/yrIndigenous Pact PBC, Inc. is a certified B-Corporation focused on creating health equity for American Indians and Alaskan Natives. The Application Analyst is responsible for supporting third-party enterprise software applications throughout their lifecycle to ensure effective integration into business operations and meet organizational needs.
Hospital & Health Care
Responsibilities
Perform provisioning for new users
Provide technical support and troubleshooting for third-party software applications
Maintain application catalog, ensuring support, costs, contract terms are defined and up to date
Monitor application performance and recommend improvements
Analyze stakeholder requirements and translate them into functional and technical specifications
Configure, test, install, and maintain software applications and related workflows
Collaborate with vendors to manage integrations, updates, and issue resolution
Document system configurations, workflows, and change management activities
Lead or support small to mid-sized projects involving application enhancements or implementations
Develop and maintain training materials and user documentation
Participate in on-call rotations and support command center activities as needed
Assist in developing and executing testing plans to ensure system integrity and performance
Ensure compliance with internal standards and external regulations
Ability to flex to other project priorities within an operational team, as needed
Qualification
Required
Experience with configuration and support of third-party software applications
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Project)
Strong analytical and problem-solving skills
Ability to interpret technical documentation and translate it for non-technical audiences
Familiarity with system analysis, business process mapping, and workflow optimization
Excellent communication and collaboration skills
Preferred
Project management experience is a plus
Certification in relevant platforms (e.g., Salesforce, SAP, Epic, Workday) is preferred but not required
Working knowledge of enterprise systems such as ERP, CRM, HRIS, time tracking or industry-specific platforms
Experience in a regulated industry (e.g., healthcare, finance, manufacturing) is beneficial
Tribal Healthcare: Experience working with tribal health organizations and culturally responsive care models
Benefits
Indigenous Pact's PTO Policy includes vacation, wellness and 11+ company-paid holidays.
Competitive benefits including 401(k), Medical, Dental, and Vision insurance
Open, transparent lines of communication with leadership
Committed to giving back to improving our communities and environmental impact
A development-focused environment where you have autonomy to drive your career path
Company
Indigenous Pact PBC, Inc.
Indigenous Pact stands in solidarity with Tribal and Alaska Native communities to build healthcare with and for their people.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-07-15Acquired
Leadership Team
Kurt Brenkus
Indigenous Pact - Founder and CEO
Company data provided by crunchbase