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Alta Equipment Group · 1 day ago

Solutions Engineer

Midlothian, VA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Alta Equipment Group is the largest equipment dealer in North America, seeking a technically minded Solutions Engineer to join their team. The role focuses on providing support to sales by conducting product demos, documenting client requirements, and ensuring alignment between clients and the development team throughout the project lifecycle.

Machinery

Responsibilities

Provide support to the sales team by doing product demos and educating our perspective and existing clients on how to customize our solutions to meet their needs

Document client’s operational requirements and gain signoff of those requirements from both the client and our development team

Convert client’s requirement into product specifications

Write functional requirements to support product enhancements

Analyze client data and help them optimize the use of our Warehouse Management suite of tools to improve productivity and quality

Write user acceptance test plan and then perform the UAT testing on site just prior to our system going live

Write client specific training documents and train our clients on how to use our products

Make sure the client and our development team are aligned throughout the life of our clients

Mine data and produce custom reports

You will be the client advocate and voice of our clients

Qualification

Writing functional requirementsSQLAgile environmentMaterial handling knowledgeTechnical documentationAnalytical skillsTraining skillsProblem-solving skillsCommunication skillsInterpersonal skills

Required

3+ years of writing use cases, and business and technical requirements

5+ years creating professional looking training or technical documents

5+ years of experience doing educational presentations and training

2+ years working with SQL

Must have 2+ years working in an Agile environment

BS in a software related field or BA degree, or equivalent experience

Strong analytical and problem-solving skills

Must have a strong desire to learn and master warehousing principles along with emerging technologies

Excellent written and verbal communication skills

Strong interpersonal skills

Ability to work independently and manage time efficiently

Willingness to travel (up to 25%)

Preferred

An IT background

Knowledge of material handling products including static storage systems, automation solutions, goods-to-person fulfillment systems, and WMS/WCS software solutions

2+ years of experience in the material handling market segment