lululemon · 1 day ago
Director - Product Management, Agentic AI
Seattle, WA
Full-time
Hybrid
Director/Executive
$190K/yr - $250K/yr
10+ years explululemon is an innovative performance apparel company focusing on creating transformational products and experiences. They are seeking an experienced Global Product Management Director with expertise in Salesforce and emerging Agentic AI technologies to lead strategic product initiatives for their Platform-as-a-Service offerings on the Guest Support Team.
ApparelE-CommerceFitnessLifestyleSporting GoodsWellness
Hiring Manager
Soraya Savji
Responsibilities
Define and execute global product strategy for PaaS platforms that aligns with company objectives, market dynamics, and emerging technology trends
Develop compelling product vision for Agentic AI capabilities that transforms Guest workflows and creates competitive differentiation
Establish and communicate strategic roadmaps spanning 12-36 months that balance innovation with technical feasibility
Lead quarterly planning sessions and assign objectives to product teams across regions
Make strategic build-vs-buy decisions for platform capabilities and third-party integrations for Agentic AI
Oversee development and enhancement of Salesforce-based platform products including Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud
Design and manage API product lifecycle, defining standards, versioning strategies, and developer experience guidelines
Ensure platform scalability, reliability, and security meet enterprise-grade requirements
Partner with engineering leadership on platform architecture decisions for distributed systems, data management, and integration frameworks
Drive platform adoption metrics including API usage patterns, developer engagement, and internal customer satisfaction
Champion development of autonomous AI agent systems capable of planning, reasoning, and coordinated action across business processes
Partner with technology to establish evaluation frameworks and production monitoring systems for non-deterministic AI behaviors
Design knowledge infrastructure that codifies subject matter expertise into repeatable, scalable agent capabilities
Implement responsible AI practices addressing ethics, bias detection, transparency, and governance
Define success metrics for AI-driven features that balance automation efficiency with human oversight requirements
Lead and mentor a team of 8-10 product managers and 2 group product managers
Foster collaboration across engineering, UX Design & Research, eCommerce, data science, CRM, Omni, Retail and Global Fulfillment
Manage complex stakeholder relationships with C-suite executives, SSC, and third-party partners
Conduct executive presentations to senior leadership on product performance and strategic direction
Champion guest-centric culture by incorporating user feedback into product planning and development processes
Monitor competitive landscape, conduct market analysis, and stay current on industry trends in PaaS, CRM, and Agentic AI
Track key performance indicators including revenue growth, cost per contact, lifetime value, retention metrics, and NPS
Partner with finance teams to analyze operational costs, pricing strategies, and ROI projections
Identify and evaluate new market opportunities for Agentic AI expansion
Qualification
Required
Bachelor's degree required in Computer Science, Engineering, Business, Product Management, or related technical field
MBA or Master's degree strongly preferred in Business Administration, Technology Management, or equivalent advanced degree
Dual degree programs (MBA/MS Engineering or MBA/MS Computer Science) are a significant advantage for technical product leadership roles
10+ years of progressive product management experience with at least 5+ years in leadership roles managing product managers or cross-functional teams
5+ years demonstrated experience with Salesforce platform including configuration, customization, API integrations, and multi-cloud implementations
3+ years hands-on experience with Platform-as-a-Service products, API management, developer tools, and platform ecosystems
2+ years working knowledge of AI/ML technologies, with preference for experience building Agentic AI systems, multi-agent coordination, or autonomous agent workflows
Proven track record of successfully launching enterprise-grade products with measurable business impact and revenue generation
Experience operating in global markets with understanding of regional requirements, cultural dynamics, and international go-to-market strategies
Salesforce Expertise: Deep knowledge of Salesforce architecture, data models, Lightning Platform, Flow Builder, Process Builder, and AppExchange ecosystem
Platform & API Management: Strong understanding of RESTful APIs, webhooks, microservices architecture, authentication protocols (OAuth, SAML), and API versioning strategies
Agentic AI Fundamentals: Working knowledge of large language models (LLMs), prompt engineering, agent orchestration frameworks, evaluation methodologies, and production AI system monitoring
Data & Analytics: Proficiency with data pipelines, data quality management, SQL, analytics platforms (Einstein Analytics, Tableau, Power BI), and metrics-driven decision making
Cloud Technologies: Familiarity with IaaS, PaaS, SaaS models and major cloud providers (AWS, Azure, GCP)
Agile & Development Methodologies: Expert-level understanding of Scrum, Kanban, SAFe frameworks, sprint planning, backlog management, and continuous delivery practices
Strategic Thinking: Ability to balance long-term vision with short-term execution while navigating ambiguity and complexity
Executive Communication: Outstanding written and verbal communication skills with ability to present to C-suite, board members, and enterprise customers
Influence Without Authority: Proven ability to drive consensus across organizations, manage conflicting priorities, and build trust with diverse stakeholder groups
Product Sense & Customer Empathy: Intuitive understanding of user behaviors, pain points, and emotional drivers that create differentiated experiences
Data-Driven Decision Making: Strong analytical capabilities to extract insights from complex datasets and translate findings into actionable product strategies
Change Management: Experience leading organizations through digital transformation initiatives and technology adoption programs
People Development: Track record of attracting, developing, and retaining high-performing product management talent
Preferred
Salesforce Certifications: Administrator, Platform App Builder, Sales/Service Cloud Consultant, or Architect certifications
Product Management: Certified Product Manager (AIPMM/280 Group), Product School Certification, or Pragmatic Institute Certified Product Manager
Agile Certifications: Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or Professional Agile Leadership (PAL)
AI/ML: Coursework or certifications in Machine Learning, AI Product Management, or Agentic AI systems
Benefits
Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series (to name a few)
Company
lululemon
Lululemon is a technical athletic apparel company for yoga, running, training, and other sweaty pursuits.
10001+ employees
H1B Sponsorship
lululemon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (44)
2023 (43)
2022 (61)
2021 (42)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
STORY3 Capital PartnersAdvent International
2021-06-01Post Ipo Secondary
2014-08-08Post Ipo Equity
2007-07-27IPO
Leadership Team
Calvin McDonald
CEO
Meghan Frank
Chief Financial Officer
Recent News
Morningstar.com
2025-12-30
WSJ.com: US Business
2025-12-30
Media Post
2025-12-30
Company data provided by crunchbase