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St. Jude Children's Research Hospital - ALSAC · 1 month ago

Sr Research Manager - Donor Experience Insights & Strategies (Memphis, TN)

Memphis, TN

Full-time

Hybrid

Senior Level

5+ years exp

St. Jude Children's Research Hospital - ALSAC is one of the world’s most iconic and respected nonprofits, dedicated to curing childhood cancer. They are seeking a Senior Research Manager to lead customer experience research projects that will influence program development, marketing strategies, and donor engagement initiatives.

CharityFinancial ServicesHealth Care

H1B Sponsor Likely

Responsibilities

Drive a portfolio of new and evergreen research projects from concept to completion, ensuring excellence in design, data collection, analysis, and reporting

Serve as a trusted research advisor to leadership and cross-functional teams, providing insights that inform enterprise-wide decisions

Develop research strategies that push boundaries and deliver actionable recommendations for enhancing donor experiences

Build strong relationships with internal stakeholders and external partners while guiding and supporting research staff

Translate complex quantitative and qualitative findings into clear, compelling narratives for senior executives

Qualification

Mixed-methods research designStatistical analysisData visualization toolsSQLSpanish language skillsSolution-focusedTeam managementInterpersonal skillsDetail-oriented

Required

Bachelor's degree in social sciences (e.g., anthropology, psychology, sociology)

5–7 years of applied research experience with a proven track record of managing complex projects

Strong proficiency in mixed-methods research design, statistical analysis, and data visualization tools

Exceptional ability to present insights to senior leaders and influence strategic decisions

Skilled in managing teams, prioritizing multiple projects, and meeting deadlines

Highly organized, detail-oriented, and solution-focused

Strong interpersonal skills and ability to work with culturally diverse populations

Committed to confidentiality and integrity in all aspects of research

Preferred

Master's degree in social sciences (e.g., anthropology, psychology, sociology)

Familiarity with databases and SQL

Spanish language skills

Benefits

Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)

401K Retirement Plan with 7% Employer Contribution

Exceptional Paid Time Off

Maternity / Paternity Leave

Infertility Treatment Program

Adoption Assistance

Education Assistance

Enterprise Learning and Development

Company

St. Jude Children's Research Hospital - ALSAC

ALSAC is the largest healthcare-related charity in the United States.

Founded in 1957

Memphis, Tennessee, USA

1001-5000 employees

https://www.stjude.org

H1B Sponsorship

St. Jude Children's Research Hospital - ALSAC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (37)

2024 (23)

2023 (14)

2022 (21)

2021 (20)

2020 (14)