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Newrez · 2 weeks ago

Senior Leave Specialist - Onsite

Coppell, TX

Full-time

Onsite

Senior Level

5+ years exp

Newrez LLC is dedicated to exceeding the expectations of residential mortgage borrowers and business partners through superior service. The Senior Leave Specialist administers the company’s leave of absence programs, acting as a liaison between the company and its vendors, and managing the entire leave process from initiation to return to work.

FinanceFinancial Services

Responsibilities

Engage with employees, managers, and HR Business Partners throughout the life cycle of the leave, from initiation to return to work, answering questions and coaching them throughout the process

Maintain communication with the vendor, employees, managers, and HR Business Partners to facilitate a smooth and timely leave process

Serve as subject matter expert for the leave and workers' compensation programs in alignment with company policies and processes

Manage all administrative aspects of leave and workers' compensation cases to include tracking of the leave, PTO usage while on leave, and working closely with Leave Administrator and payroll to ensure accurate leave dates and pay for an employee

Preserves confidentiality of employee medical documentation, following all HIPPA Regulations

Maintains current knowledge of all applicable leave and accommodation laws including FMLA, ADA, state, and local laws

Partner with HR Business Partners to review claims status and develop strategies to address/resolve leave claims issues

Process semi-monthly benefit premium reconciliations

Performs related duties as assigned by management

Qualification

Leave program administrationFMLA knowledgeADA knowledgeBenefit administration platformsMS ExcelAnalytical skillsInterpersonal skillsOrganizational skillsCommunication skillsAttention to detail

Required

5-7 years' experience with administration of leave programs

Strong interpersonal, verbal, and written communication skills with ability to communicate to various levels of employees and management

Solid analytical capabilities, decision making skills and ability to exercise appropriate judgement

Strong organization skills: ability to effectively prioritize workflow from multiple sources

Ability to multi-task, work with a sense of urgency and flex to the work style of others

Strong quality orientation with attention to detail and commitment to accuracy

High learning agility; strong initiative; self-starter with a positive attitude

Strong sense of integrity and ability to effectively manage and maintain confidentiality of information

Self-directed; accountable

Solid financial acumen: advanced skills in MS Word, Smartsheet, and Excel required

Preferred

Bachelor's degree preferred

Previous experience working in a high volume, customer service-oriented, team environment preferred

Experience with benefit administration platforms; Workday preferred

Benefits

Medical, dental, and vision insurance

Health Savings Account with employer contribution

401(k) Retirement plan with employer match

Paid Maternity Leave/Parental Bonding Leave

Pet insurance

Adoption Assistance

Tuition reimbursement

Employee Loan Program

The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions