PGA TOUR Superstore · 1 day ago
Golf Club Repair Associate
Cherry Hill, NJ
Part-time
Onsite
Entry Level
$15.75/hr - $18/hr
2+ years expPGA TOUR Superstore is one of the fastest growing specialty retailers, dedicated to hiring selfless team players from different backgrounds. The Golf Club Repair Associate will execute all Club Services and front-end operations while ensuring a premier merchandise presentation and providing exceptional customer service regarding golf club repairs.
E-CommerceGolfSportsTennis
Responsibilities
Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back
Executing all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements / adjustments, etc
Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc
Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience
Ensure all Club Services and Front-End areas, equipment, and supplies are always maintained and operational
Demonstrate a culture of ethical conduct, safety, and compliance across all departments
Maintaining the Club Services Desk and surrounding area in a clean, professional presentation at all times
Provide exceptional Customer service by communicating repair options, costs, and timelines clearly to Customers
Assess and diagnose issues with golf clubs, including shafts, grips, and heads to determine necessary repairs
Document repair orders, track work progress, and maintain accurate records of services performed for Customer reference through the Golf & Tennis Services App
Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links
Be a champion of the products and services offerings, inform, educate, and promote offerings to Customers
Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers
Qualification
Required
Candidates must have strong listening and interpersonal skills
They must possess good verbal and written communication skills and be able to communicate cross-functionally
Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite
Candidates must be able to organize multiple priorities to meet deadlines and objectives
High School Diploma or equivalent
Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead
Must be able to maintain flexible availability, including nights, weekends, and holidays
Ability to quickly learn business acumen with appropriate training
Candidates should demonstrate strong self-accountability and a proactive drive for results
Preferred
2+ years in retail materials handling, club repair or similar experience preferred
Company
PGA TOUR Superstore
PGA TOUR Superstore is the official online store of the PGA TOUR which sells golf and tennis items. It is a sub-organization of AMB Group.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$9M2011-05-09Series Unknown· $9M
Leadership Team
M
Matthew Prater
Chief Financial Officer
Recent News
The Philadelphia Inquirer
2025-10-30
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2025-10-23
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2025-10-23
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