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Netsmart · 2 days ago

Solution Architect- Pharmacy/Clinical Implementations

Overland Park, KS

Full-time

Hybrid

Senior Level

5+ years exp

Netsmart is a healthcare software company dedicated to improving care delivery through innovative technology and services. The Solution Architect will leverage their expertise to recommend best practices for implementation and maintenance, guiding clients through the Medication Management implementation process and ensuring successful project delivery.

Computer VisionHealth CareSoftware

No H1B

Responsibilities

Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits

Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance

Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer

Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support

Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing

Manage client expectations and ensure project delivery meets goals of engagement

Coach, mentor and guide solution teams on recommended methodology practices

Qualification

Health care ITElectronic Health RecordProject managementClient relationship managementDocumentation skillsProblem-solvingWorkflow designCommunication skillsMentoring