CAMBA · 1 month ago
Outreach and Resettlement Coordinator, Workforce Development and Refugee Services
Brooklyn, NY
Full-time
Onsite
Entry Level
$55K/yr - $57K/yr
2+ years expCAMBA is a community organization focused on building an inclusive New York City through various integrated programs. The Outreach and Resettlement Coordinator will coordinate outreach and client recruitment activities, develop outreach strategies, and assist clients in achieving self-sufficiency through workforce development initiatives.
Health CareNon ProfitProfessional ServicesSocial
Responsibilities
Coordinate community outreach and client recruitment activities including in person and on-line, via social media and other media
Develop and maintain a social media presence for CAMBA Refugee Services, sharing relevant program information and monitoring and responding to comments and messages
Develop and implement a monthly outreach plan, including virtual and in-person outreach events and social media posts
Develop new materials and methods of outreach in response to changing program and client needs
Maintain professional relationships with clients and client confidentiality
Practice Universal Precautions/Standard Protocol & Procedures
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information
Understand all aspects multiple ever-evolving contracts and the requirements and services definitions for each
Conduct initial intake and assessment of clients and/or clients’ families’ situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support service needs, family and medical history, and individual development needs
Refer and enroll clients to the program/programs according to the outcome of the intake process
Advise clients regarding realistic career/employment goals and the education/training necessary to attain them. Work with clients to develop realistic educational/employment goals leading to self-sufficiency
In collaboration with clients, prepare Individual self-sufficiency employment Plan for each client, identifying employment goal, interim achievement objectives, and services
Develop strategies with clients regarding how to break through barriers to their short and long-term goals, overcoming resistance to change, and how to advocate for themselves
Work collaboratively with a team of instructors and job developers with the common goal of successfully advancing participants to employment and/or self-sufficiency
Maintain professional relationships and confidentiality with clients
Input client data and client progress/service information into automated database
Create and maintain client files with detailed records of services provided/financial records, as directed and required by CAMBA, the Department of State, and Funders
Collect and submit all documentation regarding client and contract outcomes
Plan and facilitate orientations, assessments, and progress during the course of the program(s)
Recommend and implement strategies to persuade clients to participate to the fullest extent in their own education/employment placement and retention process
Develop new materials and methods of outreach in response to changing program and client needs
Act as client liaison/client advocate, both within CAMBA and/or with outside organizations, immigration attorneys and other referral sources regarding such matters as education, healthcare, housing, legal issues, new enrollments and client assessments, etc
May assist clients and/or their families in completing applications for government programs and in processing these applications with appropriate agencies
Provide all required information on outreach and case management activities for weekly/monthly/quarterly/annual reports
Other duties as assigned
Qualification
Required
Bachelor's Degree (B.A./B.S.W.) in a related field, or
High School Diploma with two years of relevant experience
Ability to effectively present information and respond to questions from supervisors, clients, colleagues, funders, partner organizations, and the general public
Strong problem-solving skills, including defining problems, collecting data, establishing facts, and drawing valid conclusions
Culturally competent with a demonstrated commitment to working with refugee populations
Preferred
Education and experience as described above working with outreach or in direct client services, preferably in the field of refugee resettlement
Experience and/or ability in planning events or outreach activities
Familiarity with NYC public benefits, including eligibility requirements and access procedures
Benefits
Health insurance
Dental insurance
403(b) retirement plan with employer match
Paid time off (vacation, personal, and sick time)
Paid holidays
Company
CAMBA
CAMBA is an NGO that renders education, youth development, legal, health counseling, family and community support services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $0.5M
Leadership Team
Ross Lorber
Chief Financial Officer
Recent News
2024-05-24
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