PLACE · 1 month ago
Client Care Coordinator
Merrillville, IN 46410
Full-time
Onsite
Mid, Senior Level
$55K/yr - $60K/yr
5+ years expPLACE is a company focused on improving the quality of life for its clients through dedicated care. The Client Care Coordinator is responsible for developing and managing client care plans, ensuring effective communication with clients and caregivers, and maintaining quality assurance standards in care delivery.
Property ManagementPropTechReal EstateSoftware
Responsibilities
Provide hands-on skills training to caregivers
Conduct in-home supervisory visits to ensure care plans are up-to-date, appropriate care is being provided, and company policies and procedures are being followed
Communicate with clients and caregivers to ensure care plans are up-to-date, appropriate, and being followed
Conduct pre- and post-shift quality assurance calls with caregivers and clients
Ensure caregivers properly complete and submit care documentation. Review care notes
Notify management of changes-in-conditions and hospitalizations and document and resolve issues
Conduct comprehensive in-home assessments with prospective clients and draft customized client care plans
Conduct client re-assessments as needed
Ensure client care plans and supporting documentation are in compliance with state regulations and agency policies
Schedule caregivers for appropriate shifts with clients using ClearCare scheduling software
Adjust schedules as needed based on client needs and caregiver availability
Available for on call operations
Promote a positive image of Right at Home within the office and in the community
Maintain client confidentiality at all times
May have to assist with shift coverage
Other duties as assigned
Qualification
Required
5+ years of home care or home health experience is required
High school diploma required
Valid driver's license, current auto insurance, and reliable transportation
Willing and able to travel within northwest Indiana
Participate in on-call rotation for office staff
Able to work independently, demonstrating sound judgment
Be available as required for on-call duty outside of normal office hours
Preferred
Former experience caregiving and/or at a home care or home health agency is a plus
Benefits
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Company
PLACE
Place is a real estate technology platform providing technology and services to real estate agents.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
Goldman Sachs Asset Management
2021-11-17Series A· $100M
Leadership Team
Chris Suarez
Co-Founder
C
Claire Dunham
SVP, Operations & Strategy - Blueprint Title
Recent News
HousingWire.com
2026-01-23
2026-01-23
Company data provided by crunchbase