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WelbeHealth · 4 days ago

Outreach & Enrollment Coordinator

North Hollywood, CA, USA

Full-time

Onsite

Entry Level

$24.39/hr - $32.20/hr

2+ years exp

WelbeHealth is transforming the reality of senior care by providing an all-inclusive healthcare option to vulnerable seniors. The Outreach and Enrollment Coordinator is responsible for coordinating the PACE eligibility and enrollment process while delivering excellent customer service.

Health CareHealth DiagnosticsHospital

Responsibilities

Answer calls from prospective participants and conduct follow-up calls to referrals, while providing great customer service, explaining the WelbeHealth enrollment process, and converting all inbound inquiries to home visits

Assign possible enrollments to the Benefits Coordinator when there are financial concerns/questions, share of costs (SOC), or Medi-Cal applications to be completed for financial verification

Demonstrate in-depth knowledge of all relevant components of MOEE Playbook

Schedule of initial home visits, LOC visits, MSW/PCP assessments, Enrollment Conferences, and transportation for all visits

Aid MOEE Director and team in MOEE meeting facilitation, using available A/V to document tasks, follow-ups, notations, and assignments of MOEE team in Salesforce

Assist with PR, marketing, outreach, and enrollment projects as needed