SHP Management Corporation · 1 month ago
Resident Services Coordinator - Part Time
SHP Management Corporation is a leader in the affordable housing market, seeking a Part Time Resident Services Coordinator to support their elder/disabled site in New Britain, CT. The role involves coordinating non-sheltered needs of residents, providing advocacy, and collaborating with various agencies to enhance residents' independence and quality of life.
Property ManagementReal EstateResidential
Responsibilities
Knowledge of community support resources, the eligibility for accessing these services and the delivery methods
Ability to empower residents to make personal decisions, increase self-esteem and maximize independence
Ability to provide advocacy for the resident population
Ability to collaborate with on-site staff, state, federal and community agencies
Ability to establish trust, to listen and to assist residents in defining their problems and identifying possible resources and solutions
Possess organizational and time management skills and flexibility
Provide mediation and conflict resolution to assist residents in resolving complaints
Serve as a liaison between residents and management
Coordinate and implement programs of social, medical, psychological, and rehabilitative services
Improve the quality of life within the development
Establish appropriate on-site educational and wellness programs
Provide direct interventions and crisis interventions to residents
Develop effective working relationships with federal, state and local community agencies and service providers
Provide support and referrals to local, state, and federal agencies and service providers
Maintain documentation of interventions, services, and communication in a confidential manner
Complete and submit necessary HUD reports and other documentation as required
Qualification
Required
Bachelor's degree in human services or related field
2 to 5 years' experience required
Demonstrated competency with Microsoft Office required
Excellent communication skills both oral and written
Ability to accept responsibility and account for his/her action
Trait of being dependable and trustworthy
Ability to utilize available time to organize and complete work within given deadlines
Ability to work at a sustained pace and produce quality work
Preferred
Bilingual in Spanish