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Studio Science · 1 month ago

CX Design Lead, Web & Interaction

United States - Eastern or Central Time Preferred

Full-time

Hybrid

Senior Level

7+ years exp

Studio Science is seeking an experienced design leader to create and deliver impactful digital experiences. The role involves overseeing and contributing to the creation of best-in-class web experiences while collaborating with clients and internal teams to solve business problems and delight users.

Brand MarketingConsultingCreative AgencyDigital MarketingInnovation Management

Growth Opportunities

No H1B

Responsibilities

Lead the design and delivery of best-in-class web and interactive experiences

Manage workstreams and mentor team members while maintaining a strategic view of projects

Build trusted client relationships, engaging with VP- to C-level stakeholders and guiding design decisions with strong rationale

Support business development and presales efforts by contributing design expertise to proposals, pitches, and presentations

Identify new opportunities by deeply understanding client business objectives

Drive innovation by introducing new technologies, methods, and ideas

Represent Studio Science through thought leadership and engagement with the broader design community

Support team growth and evolve internal processes to ensure efficiency

Travel up to 15% (as needed) for workshops, rehearsals, project milestones, and industry events

Qualification

UX best practicesFigmaAdobe Creative SuiteB2BSaaS experienceClient relationship managementDesign thinkingAI tools for designTeam mentorshipSalesforce experienceOptimizely experienceCommunicationPresentation skills

Required

Portfolio demonstrating strong conceptual design, UX best practices, and enterprise-level web/interactive work

Bachelor's degree in design or equivalent real-world experience

7+ years in a creative agency or internal marketing/design team, including 2+ years leading and mentoring

Proven ability to manage client relationships and contribute to business development/presales activities (proposals, pitches, workshops)

Strong knowledge of B2B and SaaS industries, with experience in strategy engagements (research, journey mapping, prototyping, competitor analysis, UX audits)

Expert-level proficiency with Figma, Adobe Creative Suite, and Google Workspace

Excellent communication and presentation skills; ability to thrive in an environment of continual feedback

Ability to effectively work remotely and in a professional manner from home in a United States-based location

Availability and flexibility to work with global clients across multiple time zones and for occasional travel to client sites and Studio Science headquarters in Indianapolis, Indiana

Must be authorized to work in the USA for any employer without the need for sponsorship now or anytime in the future