Solomon Page · 1 week ago
PM Custodial & Tenant Services Supervisor
New York, NY
Full-time
Onsite
Senior Level
$100K/yr - $120K/yr
5+ years expSolomon Page is a top real estate company seeking a PM Custodial & Tenant Services Supervisor to manage daily operations of cleaning and maintenance teams across multiple properties. This role is crucial for ensuring cleanliness, safety standards, and positive tenant relationships.
Asset ManagementConsultingProfessional Services
Hiring Manager
Carolina Fernandez
Responsibilities
Manage and supervise the janitorial and maintenance staff, ensuring they are trained to meet industry standards
Conduct regular inspections and provide ongoing feedback to staff to maintain high cleanliness and safety standards
Monitor staff attendance, handle staffing vacancies, and participate in the interview process for new hires
Train and ensure all team members are compliant with safety protocols, including OSHA standards
Provide coaching and handle disciplinary actions when necessary, including written warnings or suspensions
Coordinate with Payroll Administrators to ensure accurate and timely payroll processing
Build and maintain positive relationships with tenants by addressing their inquiries and resolving issues promptly
Communicate effectively with tenants, both physically and electronically, keeping them informed about building operations and any updates or changes
Be on-call 24/7 for emergency situations such as floods, fires, or severe weather, including snow removal when necessary
Oversee the daily operations and ensure maintenance and cleaning standards are consistently met
Regularly inspect public spaces and tenant areas to ensure cleanliness and maintenance needs are addressed
Handle emergency situations and adjust team schedules as needed (e.g., shift changes for snow removal, emergency repairs)
Work closely with operations teams to ensure smooth day-to-day management of multiple buildings
Maintain accurate records for staffing, attendance logs, and timekeeping
Prepare proposals for new services and assist in business planning for newly acquired properties
Conduct regular quality control inspections and provide recommendations for improvements to senior management
Qualification
Required
Minimum of 5 years of experience in cleaning or facilities management. Experience in hospitality, hotels, hospitals, or similar environments is a plus
Familiarity with union operations, particularly 32BJ, is preferred
Proven experience managing teams and handling staff issues, including coaching, progressive discipline, and ensuring accountability
Strong organizational skills with the ability to multitask and manage various operations
Excellent communication skills, both written and verbal, with the ability to interact with staff and tenants professionally and effectively
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Familiarity with eTime and ADP is a plus
Ability to walk between multiple floors and buildings to monitor staff and address tenant needs
Must be able to perform physical tasks such as standing for extended periods (up to 6 hours) and lifting up to 25 pounds
Comfortable working outdoors in varying weather conditions, from temperatures as low as 0°F to over 100°F
Benefits
Comprehensive benefits package, including medical, dental, vision, life and disability insurance
401(k) with matching contributions
Wellness benefits
Company
Solomon Page
Founded in 1990, Solomon Page is a leading staffing and executive search firm headquartered in New York City with offices across the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lloyd Solomon
Managing Director
Rachel Tigges
CMO
Company data provided by crunchbase