First Realty Management · 1 month ago
Recertification Specialist
East Boston, MA, US
Full-time
Onsite
Entry Level
$58K/yr - $65K/yr
1+ years expFirst Realty Management is a family-owned property management company with over 65 years of experience. They are seeking a Recertification Specialist to process annual and interim resident recertifications in accordance with HUD guidelines, while providing clerical support and ensuring compliance with subsidy-related transmissions.
ConsultingLegalReal Estate
Responsibilities
Ensures that all resident recertifications are processed within the established timeframe and in accordance with established procedures by:
Sending out notifications to residents
Conducting and tracking all resident interviews pertaining to certifications/ recertifications
Completing all verification
Processing income certifications/recertifications
Working patiently, professionally, and cooperatively with residents, First Realty Management staff, and other necessary contacts
Ensures that all subsidy-related transmissions are accurate and submitted to HUD and state agencies in accordance with established policies/procedures by:
Processing and submitting monthly Section 8 payments through TRACS (Tenant Rental Assistance Certification System)
Reconciling monthly Section 8 vouchers
Enterprise Income Verification (EIV) responsibilities include:
Assists with EIV coordination
Review monthly and quarterly EIV reports and address discrepancies
Ensures subsidiary vouchers, (re)certification, EIV, and move-in and move-outs are conducted efficiently
Greets and assists applicants, residents, and other management office visitors
Answers telephone and assists callers
Writes work orders/maintenance requests
Shows rental units and explains the application process to applicants
Assists with open houses and other special marketing events
Other duties as assigned
Qualification
Required
Superior customer service and interpersonal relations skills
Ability to consistently meet deadlines
Excellent communication skills, both spoken and written
Attention to detail, and excellent proofreading skills
Knowledge of HUD guidelines pertaining to rent subsidy
Must be knowledgeable and understand the process of what is expected by the HUD
Proficiency in Microsoft Word and Excel
Ability to work independently
Ability to preserve resident and applicant confidentiality
Strong telephone skills
1-3 years experience in affordable housing
Preferred
Bilingual in Spanish preferred
A certified Occupancy Specialist, (COS) designation is preferred
Bachelor's degree preferred
Recertification and affordable property experience are preferred
Bi-lingual in Spanish and English is a plus
Benefits
Sign-on Bonus
Paid Vacation, Holidays, PTO/Personal leave.
401(k) plan
Health, Vision, and Dental Insurance.
Life Insurance, Short- & Long-Term Disability.
Flex spending accounts & Transportation expense accounts.
Opportunity for professional growth and development.
Company
First Realty Management
First Realty Management is a Boston-based property management firm.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeremy Baker, MBA
Chief Financial Officer
Maureen Haas
CFO
Company data provided by crunchbase