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NewtekOne (NASDAQ: NEWT) · 1 month ago

HNL Cargo Customer Service Agent

Honolulu, HI

Full-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

Newtek One is associated with US Aviation Services, a contracted ground handler for commercial airline carriers and cargo operators. The Cargo Customer Service Agent is responsible for ensuring the safety and security of cargo, maintaining records, and advising clients on transportation methods.

Financial Services

No H1B

U.S. Citizen Only

Responsibilities

To ensure the safety and security of all cargo tendered for transportation and distribution

Follow all government and operational regulations

Keep records of all goods shipped, received, and stored

Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods

Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group; Verify shipping documentation

Prepare manifests showing numbers of cargo, cargo weights, mail, and transmitting data to destinations

Advise clients on transportation and payment methods

Track delivery progress of shipments

Notify consignees or customers of cargo arrival and arrange for delivery

Retrieve stored items and trace lost shipments as necessary

Attach address labels, identification codes, and shipping instructions to containers

Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods