Meliá Hotels International · 1 month ago
MICE Business Development Manager - California
United States
Full-time
Remote
Mid Level
3+ years expMeliá Hotels International is a global leader in the hospitality industry, seeking a driven MICE Business Development Manager to enhance their market presence. This fully remote position focuses on generating new business opportunities within the MICE segment and establishing strong relationships with travel partners to increase sales and brand recognition.
HotelTravel Accommodations
No H1B
Responsibilities
Educate and promote the Melia Hotels Internationals (MHI) products to the Travel Partners, key decision-makers to increase sales and brand recognition
Penetrate and establish new MICE (Groups) business opportunities from the USA market (your assigned geographical area) to any hotel in the MHI portfolio worldwide while also developing an assigned accounts portfolio
Coordinate all related sales operations in line with the corporate policies and standards
Responsible for developing a concise and clear sales plan while creating positive brand awareness resulting in the generation of new prospects to ensure sales goals
Develop and maintain business relationships in the respective markets driving fruitful business relations
Conduct competitor and market analysis and work closely with the Hotels and other counterparts across the organization
Managing daily and weekly activities, pipelines, accounts portfolio forecasts
Act as an intermediary in the negotiations, follow-ups contract and closure of sales between hotels and your assigned and prospect accounts
Generate business for MICE hotels worldwide
Focus on Key Account Management approach
Develop new accounts and business opportunities
Obtain maximum ADR, occupancy and revenue for the hotels
Comply on a timely manner with all reports required by Corporate office
To always foresee what each action will mean for the business and know how to work with financial and statistical information when making decisions (Business Thinker)
Know how to execute the strategies defined and support the sales team in Noram & Mexico in everything they require
Support the Noram & Mexico Director of Sales in the effective management of the department
Know how to communicate with customers and with hotel personnel, establishing long-term professional relations
Be able to negotiate with customers and hotels
Organize promotional activities to position Melia Hotels International's different brands and its value proposition
Focus on Key Account Management approach
Identify the Key Accounts in respective territory
Ensure a minimum of 25 Key Accounts and a number of secondary accounts
Develop new accounts every year and work towards bringing up to a Key Account level
Achieve a minimum required personal sales calls per month
Attend all major national and regional industry tradeshows and events, some international travel may be required
Plan a minimum of 2 fam trips per year
Plan a minimum of 2 Showcases per year
Generate business for MICE hotels, focus on obtaining the maximum possible rate, occupancy and revenue
Achieve and surpass established sales goals
Focus on generating business in dates and seasons of low occupancies
Focus on generating business for Need hotels
Maintain a professional, supportive and cordial communication with hotel colleagues
Support hotels, whenever possible, in activities planned in respective territories
Maintain an updated knowledge of company´s Hotels. Additions, renovations, etc
Maintain an updated knowledge of our MICE Hotels´ destinations. New flights, new venues, etc
Active promotion within Key Accounts of Specials sent by Corporate office through E-Group database. Ensure ROI
Represent the company professionally in industry events to ensure brand recognition and credibility
Ensure proper image of the company in all tradeshows (booth, brochures, giveaways, displays.)
Maintain and increase loyalty from clients through efficient service
Reply to all inquiries in a timely and professional manner
Follow up on leads and focus on closing business
Liaison between Client and Hotels, assist with any problem
Participate actively in local industry events. Support partners (airlines, CVBs, etc) with activities
Comply with all the reports required by Corporate office on a timely manner
Submit expense reports on a clear and timely manner
Attend week meetings (mostly virtually) with pro-active participation
Construct the department annually strategy Sales Action plan by region and accounts
Use internal CRM tool for all group reporting and activities
Monthly Activities report (before day 5 of each month) to Corporate office
Copies of signed contracts and proof of deposit with each confirmed group reported to Corporate office monthly
Report activities on monthly basis
Expense reports to later than 5 days after completion of each trip
Qualification
Required
Goal oriented
Strong communication skills and negotiation skills
Positive attitude under all circumstances
Strong phone presence and experience managing calls
Must be legally authorized to work in the United States
Proven track record of exceeding goals through individual sales efforts
A comprehensive understanding of the assigned area/market
Computer skills including typing, using MS Office products, CRM
Proficient experience RFP management, local group opportunities, and business development tools
Ability to communicate and negotiate effectively with internal/external customers both in written and verbal format
Ability to multi-task, prioritize, and manage time effectively
Minimum of three (3) years' experience preferred
English 100% - Native or bilingual
Ability to read, write, and verbally communicate effectively
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
Benefits
My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Company
Meliá Hotels International
Welcome to Meliá Hotels International! From Mallorca to the world, our story is an exciting journey that began more than six decades ago and has led us to become one of the largest hotel chains on the planet and the most sustainable in Europe (S&P Global).
Founded in 1956Palma De Mallorca, Islas Baleares, ESP
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2008-10-30IPO
Recent News
2025-09-30
2025-09-29
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