AAA Auto Club Enterprises · 22 hours ago
Salesforce Developer - Hybrid
AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, employing 14,000 individuals across 21 states. They are seeking an experienced Salesforce Developer to design and deliver robust Salesforce solutions, lead development efforts, and integrate Salesforce with external systems.
Responsibilities
Design, build, and deliver robust Salesforce solutions using Lightning Web Components, Aura components, APEX classes/triggers, utilizing best practices and optimized code for performance and scalability
Lead development efforts in Agentforce (sales/service/field AI agents) and develop integrations to embed intelligent automation into agent and field workflows
Configure and extend Service Cloud features for call center agents, omni-channel routing, case management, and custom automation
Implement Field Service Lightning (FSL) workflows (service territories, work orders, dispatcher console, mobile field app customizations) for emergency roadside operations
Integrate Salesforce with external systems and platforms via APIs (REST/SOAP), Platform Events, middleware (e.g., MuleSoft) and manage data flows across Sales Cloud, Service Cloud, FSL and other systems
Engage with architects and business teams to translate requirements into technical solutions, document architecture, write technical specifications, and deploy solutions using modern DevOps practices (SFDX, CI/CD)
Enforce code quality, security controls, governance standards (sharing/security model, bulk processing, governor limits), and mentor junior developers
Stay current with Salesforce releases and best practices, proactively recommending platform improvements and innovations
Qualification
Required
Bachelor's degree in Computer Science, Engineering or a related field
Minimum 7-10 years of hands-on Salesforce development experience in enterprise settings, including large-scale multi-cloud implementations
Extensive experience with: Lightning Web Components (LWC) and/or Aura components, APEX programming (classes, triggers, batch/queueable jobs), Salesforce Service Cloud configuration and customization, Field Service Lightning implementation (service territories, scheduling/dispatch, mobile field app), Integration frameworks: REST/SOAP APIs, Platform Events, Change Data Capture, Modern Salesforce DevOps tools (SFDX, Git, CI/CD pipelines)
Strong understanding of Salesforce security/sharing model, data modelling, SOQL/SOSL
Proven track record delivering enterprise Salesforce solutions, collaborating across teams, and taking end-to-end ownership of technical delivery
Preferred
Salesforce certifications such as Platform Developer I & II, Service Cloud Consultant, Field Service Lightning Consultant, Agentforce/Einstein certs
Experience developing and deploying Agentforce or AI-based digital agent solutions
Experience in the insurance, field service or roadside assistance domain
Familiarity with middleware platforms (MuleSoft, Dell Boomi) and third-party system integrations (telemetry, dispatch, repair networks)
Strong leadership, mentoring capability, and ability to set technical direction and standards
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.