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Lifelong · 1 month ago

EHIP Administrative Assistant (Temporary)

Seattle, WA, USA

Full-time

Onsite

Entry Level

$24.04/hr - $33.65/hr

2+ years exp

Lifelong is a community health organization committed to removing barriers to health. They are seeking a Temporary Administrative Assistant to provide clerical and administrative support to the Insurance Advocates during Open Enrollment for medical insurance, assisting with processing applications and client communications.

Health CareMedicalNon Profit

Responsibilities

Provide general clerical and administrative support to Insurance Advocates and the Insurance Coordinator. This support includes data entry, phone calls, letters, incoming and outgoing mail handling, and documentation of contact with clients, case managers, and vendors

Maintain accurate and up-to-date client records in the client data systems

Conduct database projects or status reports as assigned

Advocate for clients under the guidance of the Administrative Supervisor

Provide exemplary customer service to clients, case managers, insurance companies, the Department of Health’s Early Intervention Program (EIP), and community partners

Perform all assigned duties of the position and other duties as needed

Qualification

Microsoft Office SuiteClient database experienceMedical insurance knowledgeOrganizational skillsCustomer serviceProfessional phone skillsWork under stressCommunication skillsDetail-orientedFlexibilityAdaptabilityTeam collaborationWork independently

Required

Provide general clerical and administrative support to Insurance Advocates and the Insurance Coordinator

Maintain accurate and up-to-date client records in the client data systems

Conduct database projects or status reports as assigned

Advocate for clients under the guidance of the Administrative Supervisor

Provide exemplary customer service to clients, case managers, insurance companies, the Department of Health's Early Intervention Program (EIP), and community partners

Perform all assigned duties of the position and other duties as needed

Demonstrated skills and strong working knowledge of Microsoft Office suite of applications, including Excel, Access, and Word

Able to organize, prioritize multiple projects, and meet deadlines in a time-sensitive environment

Detail-oriented with a high level of accuracy

Demonstrated flexibility and adaptability

Ability to communicate clearly and professionally in both verbal and written form

Professional phone skills

Proven ability to work independently and in a collaborative team environment

Demonstrated ability to work effectively under stressful conditions

Two or more years of Administrative Assistant experience

Experience working in client databases

Basic knowledge of Washington state insurance laws and regulations, insurance plans, Medicare, Medicaid, Open Enrollment dates and the WA Healthplanfinder