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United Bank Corporation · 2 months ago

Part-Time - Interactive Teller I - 4pm-8pm - Zebulon, Ga

Zebulon Square, Zebulon, GA, US

Full-time, Part-time

Onsite

New Grad, Entry Level

United Bank Corporation is a growing community bank that provides signature service to customers in Middle Georgia. The Interactive Teller I role involves handling various teller transactions, ensuring compliance with banking policies, and delivering high-quality customer service while promoting the bank's services.

BankingFinancial Services

Responsibilities

Handles all phases of teller transactions including but not limited to checking, savings, loans and credit cards. Accepts cash and checks for deposit, cashes checks and savings withdrawals within designated limit, and escalates to others when applicable

Verifies endorsements as required by teller operational policies

Reports suspicious activity through proper channels

Follows policies and procedures set forth by the bank. Demonstrates solid understanding of fraud and other risks associated with ITM transactions

Provides high level of quality customer service according to Signature Service guidelines

Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act

Performs other duties requested by a supervisor relating to the bank and its functions

Qualification

Bank operations knowledgeCustomer service skillsAnalytical skillsRisk assessmentInterpersonal communicationProfessional demeanorCompliance knowledgeTechnical environment adaptability

Required

Display a professional demeanor with a personality that connects with customers

Possess interpersonal communication skills particularly effective in a video channel

Knowledge of bank operations, bank products and services

Possess ability to ensure compliance with established bank policies and procedures

Possess high analytical skills to solve a wide variety of practical and customer service problems in an unsupervised setting

Possess ability to perform within a complex, multi-functional technical environment; demonstrate the ability to process and complete teller transactions in a non-traditional teller environment while offering Signature Service that promotes ongoing ITM usage

Ability to assess risk, exercise discretion and handle sensitive and confidential issues