Managed Services Consultant - Life Sciences (Remote) jobs in United States
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Veeva Systems · 2 weeks ago

Managed Services Consultant - Life Sciences (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. They are seeking a Managed Services Consultant who will provide remote consulting services to live R&D Vault customers, focusing on delivering solutions that meet their business needs.

BiotechnologyCRMEnterprise SoftwareSoftware
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Responsibilities

Provide post-go-live administrative support for multiple clients
Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, security, fields, page layouts, and notifications
Bulk import/export of content and data
Ad hoc training of users and administrators
Analysis and deployment of new product features
Maintenance of production and sandbox environments
Creation of regular and ad hoc customer reports

Qualification

Veeva VaultDocument management solutionsCustomer service experienceConsulting experienceProject management experienceLife sciencesOrganizational skillsCommunication skills

Required

Experience with configuring/supporting/implementing software
Customer service or consulting experience
Ability to quickly understand client requirements and needs and articulate potential solutions
Experience fulfilling customer needs and managing expectations
Strong organizational skills with the ability to switch tasks quickly
Excellent verbal and written communication skills
Bachelor's degree or equivalent relevant experience

Preferred

Project management experience
Understanding of life sciences drug development process
Understanding of life sciences compliance requirements
Experience with Veeva Vault, document management solutions such as OpenText, Documentum/EMC, Liquent, and/or Next Docs, eTMF/CTMS solutions

Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Company

Veeva Systems

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Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.

Funding

Current Stage
Public Company
Total Funding
$7M
Key Investors
Emergence Capital
2013-10-16IPO
2008-06-05Series Unknown· $4M
2007-02-06Angel· $3M

Leadership Team

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Peter Gassner
Founder and CEO
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Mitch Wallace
Retired - Co-Founder and VP Operations
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Company data provided by crunchbase