Litera · 3 months ago
Site Reliability Engineer
Colorado, United States
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $150K/yrLitera is a leader in legal tech innovation, on a mission to deliver transformational solutions to law firms and corporate legal teams. As a Site Reliability Engineer, you will ensure the stability and reliability of SaaS solutions while enhancing operational efficiency across diverse cloud environments.
Customer ServiceDocument ManagementInnovation ManagementLegalLegal Tech
Responsibilities
Own SaaS application reliability and architecture
Solve complex systems issues
Support and escalated customer-facing issues
Participate in a 24/7 on-call rotation
Lead root cause analysis and remediation efforts
Automate workflows to improve efficiency
Build and maintain dashboards for real-time monitoring
Drive reliability improvements across cloud infrastructure
Enforce security and compliance standards
Coordinate cross-team incident resolution
Manage disaster recovery and operational playbooks
Mentor engineers and foster technical excellence
Be a reliable, collaborative presence on the team
Qualification
Required
Experience as a Site Reliability Engineer or similar role
Experience performing log analysis and software remediation
Experience using configuration management tools (Terraform, Puppet, Ansible)
Experience working with cloud platforms and remote collocated systems
Deep knowledge in monitoring and alerting tools (New Relic, Datadog, Dynatrace)
Confidence in navigating and troubleshooting operating systems (Windows, Linux)
Knowledge of the mainstream databases (writing queries, tuning)
Experience designing and troubleshooting large-scale distributed systems
Strong grasp of software engineering principles and agile practices
Knowledge of how distributed systems scale, fail, and recover
Capable of recommending improvements and rallying others to implement them
Good problem-solving skills
The ability to communicate effectively and break down complex issues
The ability to learn quickly and navigate ambiguity comfortably
Urgency when it matters
The ability to remain calm and focused under pressure
Preferred
Experience working in regulated environments such as GDPR, SOX, HIPAA, PCI
Certifications in AWS, Azure, or other relevant cloud platforms
Hands-on software development experience
Core background in networking
Benefits
Health insurance
Retirement savings plans
Generous paid time off
Supportive work-life balance
Comprehensive benefits package
Incentive and recognition programs
401k contribution
Company
Litera
Litera is a legaltech firm that provides of document lifecycle and transaction management solutions.
Founded in 2001
501-1000 employees
H1B Sponsorship
Litera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (3)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$102MKey Investors
HgK1 Investment Management
2021-11-05Private Equity
2021-01-07Series Unknown· $2M
2019-05-08Private Equity
Leadership Team
Avaneesh Marwaha
CEO
Bryan Smith
Director of Product Management
Recent News
2025-12-03
Company data provided by crunchbase