Apply on Employer Site

NAPA Auto Parts · 2 hours ago

Autotech Technical Trainer

Atlanta, GA

Full-time

Hybrid

Senior Level

5+ years exp

NAPA Auto Parts is a leading brand in the automotive aftermarket industry, seeking a dynamic Autotech Technical Trainer to join their training team. The role involves delivering training to AutoCare and Major Account shop employees to enhance automotive diagnostic skills and improve sales of NAPA parts and equipment.

AutomotiveIndustrialMachinery Manufacturing

Responsibilities

Continually develops knowledge and skills needed to be an effective automotive/truck instructor by studying available information, attending train-the-trainer sessions, doing hands-on work, taking appropriate online or live classes, involvement in automotive, truck and / or training-related groups, etc

Prepares extensively for classes and provides outstanding delivery, professional interaction with students, and subject matter presentations using adult learning principles

Develops training schedules with management and the NAPA Training Service Center. Speaks with division and national departments to determine needs, designs schedules to meet those needs, and adjusts, as necessary

Partners with division management to implement, pilot, and facilitate NAPA Autotech training programs

Participates and assists in initial course/curriculum development, delivers to test group, solicits feedback on changes needed, and adjusts content and delivery accordingly

Ensures course content integrity while allowing for freedom to enhance the learner's experience based on instructor's style

Works closely with internal and external customers to determine training needs and plan training events to meet those needs

Communicates feedback regarding training events, process, and materials to Training management, course designers, and customers as needed

Participates in planning processes (e.g., needs assessment, course development, and delivery)

Assists with marketing training events to maximize participation including getting to know DC/store personnel in assigned markets. Assists in marketing training offering / services, initiating engagement and follow-up with targeted audience, and provide any feedback received to NAPA Autotech management

Makes training presentations at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events as required

Corresponds with management about training activities, test results, and evaluations

Identifies areas of improvement, suggests training courses to correct, and follows up with customer evaluations to determine success of programs

Maintains course integrity as designed with some freedom to enhance the learner's experience based on learner's needs and instructor's style

Advocates proper selection and qualification of participants by reinforcing appropriateness for the audience. Accomplishes this by ensuring any required prerequisites and/or pre-seminar material is communicated and sent to participants

Ensures an effective learning environment for participants including having proper meeting room setup, automotive equipment, and ordering materials

Advocates NAPA, the NAPA organization, programs, parts and tools and equipment

Prepares and ensures administrative aspects of training are completed in a timely manner such as participant roster, evaluations, tests, class booklets, handouts, forms, expense reports, A/V equipment, etc

Responsible for performing any other duties as assigned by management

Qualification

ASE Master Technician CertificationAutomotive technician experienceAdult learning programsTraining facilitation experienceCommunication skillsTeam orientationNAPA product line knowledgeOrganizational skills

Required

ASE Master Technician Certification required

Minimum 5 years' experience as a working automotive technician - independent repair shop or an OE dealership would be great

Prior automotive, truck or related training, facilitation, and meeting direction experience

Prior experience (2+ years) successfully conducting adult learning programs

High School Diploma, or equivalent experience, required

Possesses excellent communication, facilitation, and human relations skills

Possess high character, team orientation/fairness, excellent organizational skills and accurate and timely reporting

Minimum 70% travel required

Ability to stand and talk for 4+ hours at a time with occasional breaks

Heavy physical activities may be required (e.g.: lifting training props weighing up to 70 lbs. including cases with parts or tools, using lifting/moving tools to assist with heavier items – daily)

Maintains and protects assigned equipment, vehicle, computers, credit cards and other assets

Preferred

NAPA product line knowledge is a plus (not a deal-breaker if you don't)

Benefits

Remote work

Company vehicle

Cell-phone stipend

Great total benefits package!

Outstanding health benefits and 401K

Stable company. Fortune 200 with a “family” feel

A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!

Great training, and ongoing development with support from multiple leaders/your team

Company

NAPA Auto Parts

Glassdoor3.5

Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.

Founded in 1925

Effingham, Illinois, USA

10001+ employees