Docusign · 1 day ago
Sr. EBC & Executive Engagement Manager
San Francisco, CA
Contract
Hybrid
Senior Level, Lead/Staff
$127K/yr - $198K/yr
8+ years expDocusign is a leader in e-signature and contract lifecycle management solutions, serving over 1.5 million customers worldwide. They are seeking a Senior Executive Business Center & Engagement Manager to enhance relationships with strategic customers and partners through exceptional engagement experiences that drive business outcomes.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
No H1B
Responsibilities
Define the strategic vision, standards, and experience principles for the EBC to ensure it consistently delivers high-impact, C-suite-ready engagements
Establish what “great” looks like and guide teams/vendor partners who execute the day-to-day
Design the strategic framework for intake, agenda development, briefing flow, and post-meeting follow-up
Focus on driving business outcomes, deal acceleration, and consistency of executive experience across markets
Delegate operational excellence to EBC managers and partners
Set expectations, service standards, and experience guidelines for all day-to-day operators (internal or vendor) and provide oversight and accountability
Lead the strategy for how internal executive hosts and SMEs engage in briefings and establish playbooks, storytelling frameworks, and training rhythms
Equip leaders for high-stakes conversations
Architect the end-to-end executive engagement strategy across the company spanning the Executive Briefing Center, Docusign flagship events (ex: Momentum), regional executive experiences, and high-value third-party programs
Define the purpose, audience, experience principles, and success metrics for all executive-facing moments
Partner closely with Sales, Customer Success, Product, and Field Marketing leadership to identify the accounts, opportunities, and executive personas that should be prioritized
Establish a framework for which executive experiences to activate for which customer segment, deal stage, or opportunity type
Define the executive experience blueprint for Docusign-owned events—VIP programs, C-level tracks, tailored executive journeys—and collaborate with Experiential, PMM, and Field to ensure alignment to business objectives
Evaluate and shape the executive strategy for third-party events, determining where and how to activate meaningful C-level interactions that accelerate pipeline and strengthen relationships
Define the measurement framework for executive engagement across all programs
Partner with analytics to track meeting influence, deal velocity, sentiment, and post-event impact
Build insights and recommendations that inform future strategy and investment
Qualification
Required
8+ years of professional experience, with at least 3 years directly managing an Executive Briefing Center, Executive Program, or similar high-touch, client-facing facility
Experience communicating with C-level executives and senior stakeholders
Experience managing complex, multi-faceted logistics and schedules under pressure
Ability to translate high-level business goals into tangible, world-class customer experiences
Experience managing direct reports (EBC Coordinators, hospitality staff) or leading cross-functional, virtual teams to achieve program goals
Preferred
Exceptional verbal and written communication skills
Experience in the relevant industry (e.g., technology, finance, healthcare)
Familiarity with modern event technology, CRM systems (e.g., Salesforce), and internal communication platforms
Experience supporting or managing engagements across multiple geographies or cultures
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2026-01-16
2026-01-15
Company data provided by crunchbase