Herc Rentals · 12 hours ago
ServiceNow Manager
Bonita Springs, FL
Full-time
Onsite
Mid, Senior Level
5+ years expHerc Rentals is a leading equipment rental supplier in North America, and they are seeking a ServiceNow Manager to oversee the IT strategic direction and service delivery of the ServiceNow platform. The Manager will be responsible for application delivery, project execution, and enhancing productivity through reliable technical solutions.
ConstructionRentalTraining
Hiring Manager
Lourdes Miranda, CIR, CDR
Responsibilities
Defines a portfolio of change and roadmap for ServiceNow. Engages and influences business and IT leaders to ensure the portfolio will deliver agreed business objectives
Engages in strategic planning with business and IT stakeholders to provide direction, guidance or recommendations on technology
Management and administration of the ServiceNow application. Act as the product owner for ServiceNow and own the product vision and roadmap
Leverages deep understanding of product engineering, emerging technologies, and technical capabilities to guide and influence stakeholders and teams in developing solutions, build, deployment, testing and ongoing management of technology services
Implement enhancements that result in improved productivity, increased efficiencies, and time-saving processes
Provide strategic oversight by helping to facilitate the business in automating and streamlining their business needs
Drive continual product improvements and maintain the product roadmap with new ideas based on ongoing user requests, competitive capabilities, and product performance
Collaborate closely with IT and Project Managers to drive successful integrations across products in an Agile development process. A collaborative attitude is essential to the job
Maintain familiarity with other IT system/business application capabilities and scope definition in order to make recommendations about potential upstream/downstream integration or functionality intersection points
Qualification
Required
Bachelor's Degree in Computer Science (or related field)
Solid understanding of the software development process, including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management
5 years or more of related project experience leading Implementation of ServiceNow or similar ITSM tools
Experience in Agile project management methodology, tools and templates
Understanding of ServiceNow application suite – ITSM, ITBM, ITOM etc
People Management – manage Employees and Contractors
Ability to manage multiple projects and project teams
Effective communicator with excellent written and verbal communication skills
Strong conflict resolution, negotiation and influencing skills
Excellent understanding of business objectives and goals
Excellent interpersonal/communication and presentation skills
Self-motivated with the ability to work independently toward established goals
Ability to multitask, solve problems resourcefully, and work well under pressure
Work closely with ServiceNow architects, technical teams, functional analysts to deliver project scope on time, on budget and with high quality deliverables
Benefits
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
401(k) plan with company match
Employee Stock Purchase Program
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Company
Herc Rentals
Herc Rentals is an equipment-rental firm that provides tools, services, and solutions.
10001+ employees
H1B Sponsorship
Herc Rentals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$4.75B2025-12-02Post Ipo Debt· $1.2B
2025-05-15Post Ipo Debt· $2.75B
2024-06-04Post Ipo Debt· $800M
Leadership Team
Lawrence Silber
President and Chief Executive Officer
M
Mark Humphrey
Chief Financial Officer
Recent News
2025-12-09
2025-11-25
Company data provided by crunchbase