Vibee - Ancillary Programs Manager jobs in United States
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Live Nation Entertainment · 6 hours ago

Vibee - Ancillary Programs Manager

Live Nation Entertainment is a leading live entertainment company, and Vibee is seeking an experienced Ancillary Programs Manager to oversee and optimize all ancillary program revenues and inclusions for destination experience packages. This role will involve managing partnerships, financial aspects, and promotional strategies related to various add-ons for live events.

ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
badNo H1Bnote

Responsibilities

Manage and optimize ancillary program revenues, including financial oversight, budget management, and commission negotiations
Coordinate with finance for accurate sales reporting, invoice verification, and commission reconciliation
Analyze performance metrics, guest experience feedback, and market trends to inform business decisions, identify growth opportunities, and optimize existing offerings
Define and implement strategic plans for each ancillary product, including pricing, promotions, and product enhancements, aligned with brand positioning and guest experiences and expectations
Identify and solicit new partners to enhance program inclusions, negotiating terms and commissions for sales of package add-ons
Maintain relationships with existing partners, ensuring mutual growth and satisfaction
Negotiate and manage contracts with third-party providers, ensuring service quality, cost-effectiveness, and alignment with brand standards and guest experience goals
Identify opportunities for affiliate partnerships or sales opportunities with external organizations or individuals
Collaborate with cross-functional teams to plan, design, and execute ancillary program elements, ensuring alignment with brand standards and customer expectations
Utilize project management tools to maintain detailed project timelines, track progress, and communicate updates to stakeholders
Coordinate the execution of ancillary program elements, including hiring and managing contract team members for fulfillment and kitting of gift bags, shipping operations, and onsite distribution
Oversee inventory management processes, ensuring accurate tracking and timely replenishment of stock
Manage logistical operations for ancillary program elements, including venue logistics, setup, and onsite coordination during events, when required
Ensure smooth operation of all ancillary services, troubleshooting issues as they arise and maintaining a high standard of service delivery
Work closely with the Marketing Department to develop promotional strategies for ancillary program elements, ensuring alignment with brand objectives and maximizing exposure
Partner with the Marketing Department to create compelling marketing materials and campaigns to drive sales and engagement with package add-ons
Monitor and analyze financial performance of ancillary revenue streams, providing regular reports and insights to senior management
Ensure compliance with financial policies and procedures, including budget adherence and expense management
Collaborate with Finance and cross-functional teams to develop accurate revenue projections, monitor performance against targets, and proactively identify risks and opportunities to optimize financial outcomes
Lead a team responsible for various aspects of ancillary revenue management and operational support, including kitting of gift bags or wellness kits, amongst other items or executing shipping operations as required
Foster a collaborative and supportive work environment, promoting professional growth and development opportunities for team members
Manage and mentor a team of professionals, fostering a culture of accountability, innovation, and collaboration to achieve business objectives

Qualification

Partnership developmentBudget managementEvent production knowledgeFinancial reportingProject management toolsMarketing strategiesGoogle SuiteMicrosoft OfficeAsanaInterpersonal skillsCommunication skillsProblem-solvingTeam leadershipOrganizational skills

Required

5+ years' experience partnership development, or event operations within the hospitality, entertainment, or similar industries
Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field
Knowledge of event production and logistics, including venue operations and vendor management
Strong financial acumen with experience in budget management, forecasting, and financial reporting
Ability to prioritize, organize, problem solve, follow-up, and communicate
Excellent interpersonal and communication skills
Proficiency in spreadsheets, Google Suite, Microsoft Office, and Asana
Must be an active problem solver, instilled with a sense of urgency for projects large and small
Superior oral and written communication
Ability to work in a fast-paced environment
Ability to travel and work evenings and weekends, as required
Must be able to work under pressure to meet strict deadlines

Company

Live Nation Entertainment

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Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.

Funding

Current Stage
Public Company
Total Funding
$3.72B
Key Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M

Leadership Team

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Chris Loll
Chief Operating Officer, Media & Sponsorship
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Rose Kirkland
Senior Vice President, Booking
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Company data provided by crunchbase