Daifuku · 2 months ago
DSUS Manual Encoder/Customer Service Agent
Atlanta, GA
Full-time
Onsite
Entry Level
2+ years expDaifuku is a company providing services in the airport sector, and they are seeking a Manual Encoder/Customer Service Agent. This role involves providing customer service, handling passenger baggage, and ensuring proper baggage management in the airport environment.
Industrial Automation
Responsibilities
Provides customer service and direction to traveling public while accepting passenger baggage
Scans the bar code(s) of oversized baggage
Manually encodes bag by scanning or keying in destination information to the correct bag room location
Collects and distributes tubs for usage in proper baggage handling procedures
May complete computer entries and paperwork appropriate for tasks performed, if applicable
Completes all safety training as assigned by the Company
Compliance with all ELS safety programs, policies and procedures
Performs additional duties/assignments that may be required by management from time to time
Qualification
Required
High School Graduate or General Education Degree (GED)
2 years previous work experience
Ability to work a non-traditional schedule including weekends and holidays
Must be able to read, write, speak and understand English
Must be able obtain and maintain an Airport Security badge and Customs clearance
Must be able to comply with the ELS Drug and Alcohol policy
Preferred
Previous experience in an Airport environment
2+ years' experience in customer service
Basic computer skills
Knowledge of bar code scanners
Company
Daifuku
Since its founding in 1937, Daifuku has been providing customers worldwide with optimal and best solutions to enhance their global competitiveness, as a comprehensive material handling system manufacturer and integrator.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dracius McKee
Human Resources Business Partner – HRSS Human Resources Data and Analytics Specialist
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