Member Service Representative - Full Time jobs in United States
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Genisys Credit Union ยท 1 month ago

Member Service Representative - Full Time

Genisys Credit Union is a supportive and inclusive financial institution that values its employees. They are currently seeking motivated candidates for a Full Time Member Service Representative position, responsible for providing excellent member service through various financial transactions and account management.

Finance

Responsibilities

Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Opening and closing membership accounts
Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods
Ensures that the Credit Union's quality reputation is maintained and projected

Qualification

Customer service experienceSales experienceLending processesCash handling experienceProfessional appearanceMath skillsComputer applications proficiencyTyping skillsCommunication skills

Required

High School Graduate or equivalent

Preferred

Customer service experience
Sales experience
Knowledge of lending processes
Cash handling experience

Benefits

Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Bereavement Pay
Holiday pay at 8 hours per observed holiday
401k up to 3% match and 5% Profit Share

Company

Genisys Credit Union

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Banks & Credit Unions, Loan, Mortgage

Funding

Current Stage
Late Stage

Leadership Team

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Nathan Davidson
CFO
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Company data provided by crunchbase