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Caesars Entertainment · 1 month ago

Planning & Analysis Manager

Chandler, OK

Full-time

Onsite

Mid, Senior Level

3+ years exp

Caesars Entertainment is a leading gaming and hospitality company, and they are seeking a Planning & Analysis Manager. This role involves supporting the gaming operations department with analysis of games performance and making recommendations to strengthen gaming volumes and revenue.

Food and Beverage

Responsibilities

Develop financial and business operating plans and capital expenditure plans that are consistent with the overall strategic positioning of the property

Anticipates and reacts to changes in planning assumptions and revises plans as necessary

Manages the preparation of budgets, operating reviews, and financial packages for presentation

Understand and document goals, strategies and critical issues that drive the success of the business

Partners with Financial Controller to prepare annual plan balance sheet, cash flow and income statements

Analyzes proposed events, promotions, and direct mail programs to determine financial justification, follows up with post analysis to measure success, make recommendations to improve based on results achieved

Measures and monitors host and other productivity reports

Prepares all other financial analysis of revenue, marketing, or cost programs to determine economic feasibility and advise management on recommendations

Monitors direct report performance standards and hold employees accountable for performance

Delegate assignments to appropriate subordinates to accomplish tasks and at the same time provide developmental potential

Implement company policies and procedures within prescribed guidelines

Respond to and handle employee complaints (grievances) in a timely and efficient manner

Responsible for planning, supervising, and monitoring the work of the team members in assigned areas

Responsible for, or actively participates in, the initiation of personnel actions including but not limited to: interviews, training, candidate selection, development, terminations, performance reviews, promotions, transfers and disciplinary actions

Demonstrates expertise in all service standards and clearly communicates expectations to team members

Rigorously holds direct reports accountable for always exhibiting all service standards, ensuring data integrity, and adherence to department and Company values

Models a passion for the Company mission, vision, and values as well as inspiring team members to do the same

Must be an effective coach and developer of team members by using the leader coaching skills to get, guide and root for employees

Works to improve service breakdowns to minimize or prevent impact to our guests and/or employees

Creates onboarding training experiences for new hires to set them up for success

Creates and update training and development tools

Motivates the team to work toward peak performance

Proactively identifies revenue opportunities with the spirit of Business Process Improvement

Demonstrates analytical reasoning skills to identify and work through challenging problems and creates solutions

Exercises creative and innovative thinking and implementation to always identify cost savings opportunities

Trains Analysts to use department specific systems

Develops Analyst team to manage challenging situations/programs

Empowers Analysts to work through challenging customer/employee issues

Documents performance as needed for both positive and corrective performance behaviors

Collaborate with other departments and Human Resources to create a highly skilled team of employees

Create and utilize simple, easily understood and informative data visualizations for storytelling, identifying trends & patterns, and provide data-driven recommendations

Assists Director of Finance with Guest Service Analytics

Supervises the financial/strategic planning team to provide analytical support to all internal operating departments

Performs research and analysis of the competitive environment

Assists in all areas of the annual Operating and Capital Budget, and Long-Range and new year plan preparation

Prepare monthly financial and operational reports

Responsible for the development and supervision of the analytical staff, which will include appraising employees’ productivity and efficiency for purposes of recommending promotions or other changes (evaluations)

Monitors and implements legal compliance matters

Establish acceptable procedures, internal controls and assures all external and internal regulations are met

Meets the attendance guidelines and adheres to regulatory, departmental, and company policies

All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”

Team members will participate in all mandatory meetings and pre-shift BUZZ sessions

Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures

Must be able to work a varied schedule including holidays, nights and weekends as needed

Must be able to work a reasonable amount of overtime when required

Perform other duties as assigned

Qualification

Financial planning operationsSQLAnalytical operations experiencePower BIFinancial analysisTeam buildingCustomer serviceCommunication skillsProblem-solving skillsOrganizational skillsTime managementInterpersonal skillsCritical thinking

Required

Degree in Finance, Accounting or Business, CPA or MBA preferred

Minimum of three to five years analytical operations experience, preferably in a supervisory role in the finance, gaming or hospitality industry

Must have a thorough knowledge of all aspects of financial planning operations to include financial/operations analysis, people/resource management, finance and database modeling

Strong analytical, critical thinking, and problem-solving skills

Streamline processes to optimize productivity, efficiency, and speed

Fluent in use of Microsoft Office Products (Excel, Word, PowerPoint, Access)

Proficiency in SQL required and Power BI recommended

Ability to work diplomatically with all levels of management to influence without authority

Excellent interpersonal, customer service, communication, team building and problem-solving skills are required

Possess excellent math, statistical and technical financial analysis skills that are detailed and result oriented

Strong organizational and time management skills are required

Must present a well-groomed appearance

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Must be able to work independently

Must be able to get along with co-workers and work as a team