Chick-fil-A Corporate Support Center · 1 month ago
Lead Insights Analyst, Financial Services
US-GA-Atlanta
Full-time
Onsite
Lead/StaffChick-fil-A Corporate Support Center is looking for a Lead Insights Analyst in Financial Services. This role involves leading advanced analytics for Restaurant profit opportunities and labor benchmarking, while also enhancing reporting insights for Operators.
Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food
Responsibilities
Subject matter expert in Restaurant IPO and labor data, tools, reporting and systems that consume the data, and leadership over communication and delivery of insights from data and reporting
Work with analytical programs and refine business rules to generate advanced insights of benchmark models for restaurant users
Work with technical partners to solve complex data and reporting problems and define new metrics or analytical methodologies to meet evolving business needs
Participate and at times lead larger Restaurant and Field-Staff facing projects by recommending and deploying changes, creating, and ensuring execution of the project plan, recommending necessary changes to budget or resources, communicating key details and escalating issues and risks, and responding to questions
Participate in cross functional groups maintaining enterprise IPO & Labor Roadmaps; Make recommendations and influence future data, system, reporting needs to be included in roadmap
Meet regularly with stakeholders to ensure alignment and input on decision making for the products
Communicate project benefits, progress and updates to a variety of audiences via written, visual and verbal presentations
From time to time participate or co-lead innovation/ideation sessions to consider all options and seek diverse feedback into future changes
Qualification
Required
Strong analytical and problem-solving experience
Strong understanding of data systems and structures
Strong verbal and written communication skills
Proficiency with SQL, databricks, or another data transformation tool
Proficiency with Github & dbt
Experience with machine learning/data science modeling
Experience with Tableau or another data visualization tool
Experience building automated and scalable analytical solutions
Strong systems-thinking mindset, able to understand intricate details and how they relate to each other in the broader scope of a system
Attention to details, high sense of responsibility and accuracy
Self-Starter; proactively seeking solutions
Excellent interpersonal relational skills and demonstrated ability to work with others effectively in teams and independently
Ability to manage multiple and varying tasks, processes and/or projects while being able to appropriately prioritize work
Bachelor's Degree
Master's Degree
Business, Finance, Data & Analytics, or relevant field
Preferred
Analytical and Reporting Product Ownership experience
Experience leading process change Initiatives and/or systems implementations
Proficiency with Python
Experience working with data infrastructure and business systems across separate business entities
Chick-fil-A Restaurant experience or experience with restaurant operations
Experience in Labor metrics and data
Company
Chick-fil-A Corporate Support Center
At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc.
Founded in 1946
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Cathy
CEO
Brent Ragsdale
Senior Vice President, Chief Financial Officer
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